Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Trademark Computer is committed to providing excellent products, excellent prices, and excellent service.Trademark Computer specializes in quality refurbished computer hardware and consumer electronics. Our years of experience in this business allows us to bring our customers the best deals, hands down! Trademark Computer strives for top rated customer feedback and do our best to insure every one of our customers gets the attention and service they deserve.
We are committed to bringing you working, tested product and if we don't, we've got you covered. Trademark Computer customer service representatives are available by phone to assist you 9am-5pm CST Monday-Friday

We strive for 5 Egg feedback, so if you have any issues at all, please do not hesitate to give us a call or send us an email.

  • Feedback
  • Returns Policy
482 Reviews (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 95
Gary
Ordered on 11/2/2015
Great job 11/24/2015 8:26:27 PM
I highly recommend this company. They did a first rate job on the Lenovo T420 that I bought from them. Thanks for the great service.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
unhappy customer
Ordered on 8/3/2015
Unhappy customer 10/29/2015 1:04:19 PM
I bought a lap top 2 months ago and it failed.
This company sells products which are not properly refurbished. I can not get refund either, I will never buy from Newegg again
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Sean
Ordered on 9/18/2015
Basic box only 10/12/2015 2:38:26 PM
The box came with a bad hard drive. The company was very prompt in supplying an RMA and covering shipping. The new machine was delivered within 5 days of shipping bad machine back. So far new box is OK. For less then $100, this company has done this right. I would have no problem purchasing more expensive systems knowing any problems are quickly resolved. The fifth star - there are no 10's.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Oswego Joe
Ordered on 8/28/2015
Got it Right In the End 9/30/2015 1:49:01 PM
I am rating 4 starts because I received my order quickly and the laptop was what I ordered but it came with the wrong battery. Issue was resolved with a simple email but obviously there was a little inconvenience. I would order again since they stood behind making sure I got what I paid for.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Mike H
Ordered on 9/1/2015
Excellent Refurb 9/23/2015 2:19:16 PM
Laptop was in excellent cosmetic condition, worked flawlessly. Packed well. Clean OS install. Very pleased and would definitely buy again.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Cougar
Ordered on 8/30/2015
"Trademark Computing" 9/23/2015 9:35:52 AM
Laptop was shipped with the wrong OS. It was 18 days after ordering before I got the correct laptop/OS combination in my hands. Company representative, Samuel, tried hard to get the problem fixed asap but he is in AZ and the company, in Indianapolis, IN failed to follow up in a timely manner. The current laptop appears to be functioning well, but do not order products from "Trademark Computer"/ Cloudblue (The Trademark Computer obfuscation making me wonder why they do not want you to be able to contact them directly) if speed is a requirement of your needs. Other reviews indicate this OS mix up is not a one time occurrence. In my case, this mistake and delay (in Indianapolis) in fixing it were a serious issue for me, and irreparable. They are lucky to have Sam or I would have demanded a refund and this sale would have been lost.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Heavysteel
Ordered on 8/28/2015
Great Seller. Stands behind Product! 9/21/2015 9:11:10 PM
They stand behind their products. I ordered 2 laptops, but unfortunately one did nor perform as advertised. I requested an RMA. They did not have a replacement laptop that they could ship me. I returned the one defective unit and they refunded me the same day that they received the faulty laptop back. They also paid for return shipping. Very prompt and very courteous. The laptop that did work properly continues to perform without issue. Thanks a bunch!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Bob
Ordered on 8/28/2015
Did not sate Refurbished 9/21/2015 6:58:11 AM
Bought the PC and it was NOT stated in the materials presented that the item was Refurbished. Did not know until I opened the box and pulled the PC out and saw the Refurbished Windows Key.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
starke3
Ordered on 8/27/2015
Great deal! and great seller!! 9/18/2015 2:14:56 PM
Looked new, worked well, but only 1 Gb RAM included (instead of 2). Through Newegg, emailed Sam Urso who immediately replied and authorized UPS delivery of missing RAM module. After installation, freely and smoothly upgraded to Windows 10 Pro. Fine seller, unit refurbished like-new (even inside)! Definitely would use as a PC source in the future:highly satisfied by customer service response!!!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
rrechtien
Ordered on 8/28/2015
Unreliable 9/18/2015 12:44:02 PM
I placed an order for a computer, the seller processed the order, charged my card, and I got shipping notifications on the order. A week later I still could not track my package so I contacted Newegg, who contacted the seller. The seller said that due to a technical glitch I was charged and sent shipping info, however, there were not enough units and my order should have been canceled. I said this was unacceptable as I was waiting on the unit. They did offer me a $15 credit on my credit card, but that is a waste of time for me as I am still without my product.

This seller is completely unreliable, will tell you that your order has been placed, charge your card, and then it will be up to you to determine whether or not they have actually shipped your product. All of this due to a "technical glitch". More like a scam glitch.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 9/6/2015
refurb dell laptop 9/14/2015 8:12:36 PM
Comments: Darn, thing is like brand new. Very happy. You guys rock.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Mark
Ordered on 9/4/2015
Clean and good condition for a refurb 9/12/2015 9:22:27 AM
After some processing issue due to the holidays, I contacted this seller letting them know this was a birthday present for a friend. They contacted me promptly explaining the reason for the delay. Afterwards they sent the laptop overnight and issued a 10 dollar refund. Upon arrival of the laptop I was surprised at the quality of the device. The charger was semi functional, but doing computer work for a living, I had an extra lying around. Overall the experience was a positive one, and I would gladly do business with them again.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
unimpressed
Ordered on 8/7/2015
shipped wrong OS 9/12/2015 8:02:57 AM
I finally received the computer I ordered almost a month later. Wrong OS on first shipment. Good computer if you like to set everything up twice.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
ked
Ordered on 9/1/2015
Excellent Deal 9/12/2015 7:27:48 AM
Got my refurbished HP8440P. Let me tell you, it is like new! Great deal! Thank you.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
medic196
Ordered on 8/28/2015
awesome customer service 9/10/2015 1:35:15 PM
great machine great price . exellent customer service
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Ben
Ordered on 8/5/2015
Works as advertised! 9/7/2015 3:01:33 PM
The seller promptly shipped the refurbished PC, and to date, everything works just fine! Would purchase from them again!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Allen
Ordered on 8/24/2015
Latitude E4310 8/29/2015 8:38:08 AM
Wonderful company to do business with. Ordered
refurbished laptop computer, arrived by FedEx in 3 days !
{normal shipping} Laptop in new condition , both physically and
operationally. No bloatware in the Win 7 Pro software installed
by them. Product exceeds advertised options and specifications.
Thank You, Allen
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Dave
Ordered on 8/7/2015
Niiiiiiice!!! 8/22/2015 8:04:12 AM
Lovin' my refurbished Lenovo!!! Price was excellent!!! Shipping time was acceptable. Not too slow; 5 business days. Thanks Trademark Computer!!!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Mr Weed
Ordered on 8/15/2015
bad deal 8/21/2015 9:50:58 PM
If it seems too cheap to be good, you're probably right.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 8/5/2015
Very pleased 8/18/2015 9:32:55 PM
Since I bought a refurbished Lenovo T420 laptop, I wasn't sure what to expect as refurbishings can be hit and miss. I'm overall very pleased with the one I got though. There's very minimal cosmetic flaws. I would say it almost looks like a new laptop actually. I'm getting close to 4 hours of battery life too! I put in my own SSD with openSUSE, however. I would recommend this laptop and also buying from this seller. I haven't had any need to contact the seller. Shipping was very quick
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Page of 5
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.