- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
At Fordex Group our mission is simple: Give our customers the best possible selection and prices on all the latest electronics accessories. We strive for excellence in all aspects of our business. Read why so many customers choose to shop with Fordex Group.
Great Quality :
All our products are carefully chosen from various reputable manufacturers. Often times these same manufacturers make the branded versions of our products. Since we put a lot of emphasis on product quality, all of our products are carefully tested for quality assurance purposes (CE, UL Listed, RoHS, and/or ISO 9001/9002 certification) to ensure their superiority and safety.
Great Deals :
We do our best to give our customers the best deals on all electronic accessories. We minimize our marketing costs in order to maximize our customer savings!
Great Service :
At Fordex Group customer satisfaction is very important to us. Our customer service representatives are highly trained and dedicated to helping our customers have the very best experience when shopping with us. It's no surprise that our website has serviced so many satisfied customers.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.