- Email This Seller
Xiamen Came Photographic Equipment Co., Ltd., established in 2003, is a manufacturer and supplier of photography and filmmaking accessories. Our company is specialized in designing, producing and selling LED video light, Steadycam, DSLR RIG, camera crane, fresnel light, and continuous light. Our products are exported to Europe, North America and more than a dozen countries.
Came company is looking for distributor at oversea, if you are a wholesaler, welcome to contact us for getting wholesale price list. If you are a retailer, welcome to shop directly at company website. We provide free shipping to Europe, North America, Oceania and Asia by DHL or Fedex. We sincerely look forward to cooperating with you to create a bright future in the photographic and filmmaking equipment field.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.