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Shenzhen Feichao Technology Co., Ltd.
We specialize in the R&D, production and sales of various products. Products of good quality with competitive price constantly attract customers. Products are selling well in Europe and the United States, Hong Kong, Macao, Taiwan area, and mainland China.
Important Informaiton to Clients:
As the US Customs security more stringent and the arrival of the shopping season, the parcels may be delayed about 1 month.
Please take the "Delay Problem of Logistic" into account before purchase.And Clients need to get a plan of "Waiting Preparing",Please do not leave negative feedback or make claim without contact.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.