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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

We are retail company located in S.Korea.
We mainly handle consumer/PC electric and mobile phone items.
Always feel free to contact us.

Our customer service e-mail: neofeelinternational@gmail.com

Service available time : 9 AM~6 PM (Korean time)

Please contact us before request RMA/ for return we will give return label.

  • Feedback
  • Returns Policy
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
126 Reviews (82% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 91
Hamilton C.
Ordered on 12/6/2016
Sent me a defective monitor and paid me no mind when I try to reach them 12/30/2016 4:07:39 AM
I dont know how Newegg allows this people to use their website , they are giving Newegg a bad name. I tried many times to reach out to them and got zero response but Newegg is taking care of the situation and assured me that I will not loose my money. I hope Newegg find a way to punish dishonest people like this Cia.
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Maxim G.
Ordered on 10/4/2016
Super-fast shiping of 4K UHD monitor 10/7/2016 10:17:11 PM
- Fast shipping
- Nice product
- Can't beat the price

Happy overall.
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Jason B.
Ordered on 4/15/2016
Confusion on the shipping 5/9/2016 3:19:15 PM
There was a delay on 3-5 day shipping, which the seller refunded my shipping. The product delivered is amazing, very happy with the end result.
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Pedro P.
Ordered on 3/11/2016
Bad 4/2/2016 8:34:53 AM
I ordered 2 monitors but only recieved 1 of them. I yave tried to get in contact with the seller myself and through Newegg Customer Service without success. I will never again purchase an item from Neofeel and encourage others to purchase items from other sellers instead, least you risk the same happening to you.
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Jesse M.
Ordered on 2/18/2016
Monitor issues Crossover 404K UHD 3/24/2016 6:14:10 PM
I had issues with a montior I bought from them a month and a half after buying it.

Customer support was very eager to help at first and was very communicative. I know there are some language barrier problems in my plight... But eventually they just stopped responding.

I bought a 40" 4k monitor and it is (was) gorgeous. After a month and a half all of the buttons simply stopped working. I contacted their support prior to putting a rating on here, and they seemed very happy to help. After a few days of back and forth they stopped responding.

For some reason or another simply unplugging it and plugging it back in fixed the power switch (and others). But I was afraid to do that as I didn't want to lose my main monitor while looking for a new one. And I am waiting for something worse to happen.

Just a warning.
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Andrew M.
Ordered on 3/8/2016
Shipping rates are false 3/22/2016 9:16:31 PM
I paid for 3-5 day shipping, but after 11 days my item finally arrived. All while not getting any response from the seller the entire time. 0/8 m8 wont buy from again.
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Martin W.
Ordered on 1/24/2016
Efficient 2/15/2016 10:13:12 AM
Monitor arrived incredibly quickly from Korea - works great, very sharp!
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Anonymous
Ordered on 11/19/2015
Crossover 2795qhd 11/28/2015 2:40:36 PM
Monitor arrived in 3 business days to the state and was in perfect condition. No dead pixels and very little backlight bleed. OC'ed the monitor to 96Hz no problem. Great seller and great product.
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EthanWeisinger
Ordered on 10/16/2015
Crossover Monitor Saga 10/29/2015 9:30:55 PM
They sent me the wrong monitor, a 32" instead 27" but I did;t care for the upgrade due to the TF panel and low resolution. They swapped with a 27" IPS as the original order. They went ABOVE & BEYOND to get this right and I am very thankful. Great BUSINESS guys.
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Dave
Ordered on 5/11/2015
Wow, Extremely fast shipping! 6/11/2015 10:04:39 AM
Extremely fast shipping! How do you do it?
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Shazbat
Ordered on 12/18/2014
Fast ship - Product worked 4/15/2015 1:35:55 PM
I prefer to order directly from NewEgg but I had no issues with this product and it was shipped very quickly.
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Randall
Ordered on 12/10/2014
Very unhappy 1/26/2015 12:10:03 PM
The monitor shipped to me did not have speaker as described and no instructions in English. I emailed the seller on 12/19, he finally replied on 12/26. On 1/2/2015 I received an RMA. Today 1/26 I finally received my refund for the monitor, but not the freight. I would not purchase from this seller. It looks like he removed speakers from the specs, but if you have a problem buyer beware!!
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Lighthalk
Ordered on 12/26/2014
1/8/2015 1:00:05 PM
Fast arrival time. no problems, every thing is working. Remote in another language is the only down side but that was expected.
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Rasputin
Ordered on 12/7/2014
Don't buy from them!! 12/27/2014 10:25:07 AM
Mouse was supposed to include a USB to PS2 adapter. It says it in the description. It shows the adapter in one of the images. No adapter included. Contacted NewEgg and just got a run around from them.
Do yourself a favor and buy from somewhere else!
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Anonymous
Ordered on 10/13/2014
Fast shipping 11/1/2014 6:38:21 AM
A little disappointed with the time to ship, but that was due to a holiday, so I can understand.

Once the item was shipped, though, it took 3 days to ship from Korea to my door. Extremely fast and a good value.
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Anonymous
Ordered on 8/1/2014
Absolutely amazing seller 9/26/2014 8:30:18 AM
Purchased a great product at a great price from seller, had issues with the product a couple weeks later, seller paid for return shipping and sent me a replacement with overnight shipping at no extra charge. Will gladly do business again. Very courteous, fast responses, and very straightforward when handling returns/refunds/exchanges.
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MadinNYC
Ordered on 5/9/2014
thieves and liars 8/24/2014 5:18:12 AM
I bought this monitor and it didn't work. They told me to ship it back to Korea, whiich I did, and I have not yet received a replacement unit or had my credit card credited;
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Anonymous
Ordered on 7/10/2014
Great Support 7/31/2014 6:49:56 PM
Had a question about shipping for a monitor I ordered and it was addressed quickly and correctly.
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Anonymous
Ordered on 4/18/2014
MSR doesn't work. 7/9/2014 6:58:55 PM
I purchased two of this touch monitor but their MSR are not working with credit card. I have another MSRs of different manufacturers, they are working perfectly. I returned these MSRs to Korea. They received them but they still don't agree they are not working properly. I'm not sure they can refund for them so far. Touch screen itself works well, but don't buy this item with MSR.
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Anonymous
Ordered on 5/27/2014
MSR doesn't work. 6/17/2014 2:45:44 AM
MSR doesn't read credit card correctly.
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