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TECHNOLOGY TRADERS CUSTOMER SERVICE LINE:
Technology Traders, Inc is a global provider of IT solutions to clients of all needs. Whether you need a one time fix to your network or large volume sales, Technology Traders is here to fulfill your requirements with excellent service.
We have suppliers around the world and can provide you with hard to find product at an affordable price. Technology Traders deals in large volume sales and can save you time and money when you are looking for IT products.
Technology Traders understands that in the world of e-commerce, expedited shipping is a must. That's why we continue to maintain a 100% early fulfillment rate. Most orders ship via Fedex 3Day Express to ensure quick arrival. AK, HI, PR CUSTOMERS PLEASE CONTACT US BEFORE PLACING YOUR ORDER. Please call or email before placing an order that requires special shipping arrangements.
-ORDERS PLACED BEFORE 3PM EST WILL USUALLY SHIP SAME DAY.
-IF ORDER IS URGENT AND SAME DAY SHIPPING IS DESIRED, CONFIRM THAT NEWEGG PAYMENT IS CLEARED BEFORE 3PM OR ELSE ORDER WILL GO OUT NEXT DAY.
-ORDERS PLACED ON WEEKENDS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
Please contact for RMA assistance before returning. Unauthorized returns will not be accepted. Opened returns will result in a 15% restocking fee due to the automatic fall in value once brand new product is opened. Restocking fee is waived if product is DOA or defective. Open toner returns are not accepted. RETURNS MUST BE IN ORIGINAL PACKAGING WITH ALL MANUALS AND ACCESSORIES. PLEASE CALL BEFORE ORDERING TO CONFIRM SPECS AND COMPATIBILITY, AS ORDERS PLACED IN ERROR WILL BE DEDUCTED RESTOCKING FEE UPON RETURN. ORDERS PLACED BY CUSTOMER ERROR WILL NOT HAVE SHIPPING REFUNDED.
For any questions and inquiries please call 1 800-882-1284.
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- Returns Policy
30 Day return policy on all good that are defective on arrival. Any item that has been opened and not needed or wrong purchase will be subject to 15% restocking fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.