- Email This Seller
UBatteries is a registered corporation in United State ,CA ,we are direct Importer and manufacturer of computer parts and accessories with high quality and reasonable price ,We are a well known corporation actively selling our own brand "UBatteries" and other replacement parts through different sales channels,we are so proud of our high customer satisfaction level and working hard every day to keep you happy and satisfied as our most valuable business asset.
Thank you for shopping at our NewEgg Store.
UBatteries LLC is the manufacturer and exclusive distributer of UBatteries & UB products,any other products listed or sold under our branded name are not GENUINE or protected by our warranty. Any attempt to copy, relist or resell of UBatteries products without permission is prohibited, we reserve the right to take action against violators.Copy Right UBatteries® LLC 2013
- Returns Policy
Return/Exchange Policy: Money Back Guarantee and Replacement Warranty terms start from date of purchase. You may find durations and special conditions in item description. Shipping/Handling costs are not refundable. Returns/Exchanges will not be accepted unless authorization has been issued by UBatteries Customer Service Department. To receive an RMA number please send us an e-mail through NewEgg messaging system showing your transaction ID, Item Number and details of the issue you are experiencing with your item. All products must be returned in original packing materials, retail box, UPC or other original warranty labels in place with all included manuals, cables, software, etc. In Case of DOA we will cover any shipping charges up to 14 days from date of purchase, after that buyer will be responsible for any related S&H, no Return after 30 days.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.