- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
Globalonlineshop is an professional group of internet sellers, with warehouses in America ,England,Australia,Germany & Hong Kong. We aim at offering the most updated and high quality consumer electronics to any shoppers from all over the world while shoppers can experience a comfortable and satisfied shopping process on the web.
What is your company's business value?
Candor would be the main element for running our business. Without candor our merchandizing team may be resulting in a high purchasing cost. Without candor there may be misleading product information which would upset our customers. To manage this globalized team, candor would be the most essential factor to provide a democratic and fair working environment.
How does your Sourcing Team work?
Our sourcing team consists of 10 colleagues. Among thousands of consumer electronics all over the world, we manage to select the most competitive products due to our experience and capability, which will be highly qualified to be listed on our website. The procedure is as follows:
1. Sourcing well established manufacturers.
2. Visiting Factory Production Site.
3. Bargaining for wholesale quotation which enables us to offer the lowest price with best value.
4. Strict Product Quality Control before shipments go to our warehouses in America , England, Australia, Germany.
5. Shipped with local postal service to guarantee fast delivery. You can count on our reliability.
What do your Customer Service Representatives do?
Our customer service representatives are well trained with the knowledge of over thousands products in our website. We invest a lot on training and expansion of our customer service team. We not only aim at answering enquiries about product and delivery problems, we would also help customers to look for products out of our selling list to fulfill your needs.
What do your Logistics Teams do?
Our logistics teams are located in America , England, Australia, Germany & Hong Kong. After receiving verified orders, they will carefully take items from shelves in designated warehouse. The item would then be packed carefully with bubble bags and the packages would be sent to assigned destinations by postal services.
What should I do if I want to know more about you?
Please just Email us at Emaiadress and we will fulfill your hunger.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.