- Returns Policy
WorldShoppersUSA.com are backed by our 100% satisfaction guarantee. we recognize and respect the importance of maintaining the privacy of our customers and members. Reliable highly rated merchant. 100% Authentic! It will ship from one of our distribution centers. World Shoppers is committed to providing each customer with the highest standard of customer service. If you are not satisfied with any item you have purchased from World Shoppers you may return it within 30 days of the date it was delivered (Unopen and Unused) and receive a refund or store credit, please check to make sure these items are in good condition, and let us know right away if there is a problem with your shipment. We will provide shipping label within USA only (for the United States Postal Service) if the wrong item was sent with replacement if it is available , However original shipping fees is not refundable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.