- Email This Seller
Planet Bunk Bed is a leading bunk bed and children's furniture retailer. We believe our children deserve only the very best, and so we set out to become the best source for high quality, versatile and modular furniture. We want your child's bedroom to become his or her fortress.
As parents we know how important it is to have functional and durable furniture in your child's bedroom. Children spend a lot of time in their rooms these days and, depending on their age, they need their furniture to be adaptable, so they can grow with them. They need beds they can jump on and sleep on. They need desks that have enough space to draw on, do their homework or put their computer on. They need space to host friends and all of that simply has to be fun and trendy!
We found that the solution is simple – bunk beds and modular pieces that can be mixed & matched to create the most amazing, functional spaces that are so much more than just a bedroom.
On our website you can find a variety of furniture pieces, design solutions and accessories so your child can have the best of all worlds – a room that is hip, fun to be in and also functional and durable.
- Returns Policy
Customer is responsible for return shipping charges.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.