- Email This Seller
MPF Product's mission is to offer consumer electronics accessories at the most affordable prices. We understand that any chance of success begins and ends with the customer (YOU!). Customer satisfaction is our number one priority. We are also dedicated to quick shipping of our product assortment. Buy from us once and we are confident that you will come back again and again. PLEASE BE ADVISED: We can only ship Lithium based batteries within the United States and it's territories. Due to current USPS restrictions we are currently unable to ship Lithium batteries overseas to APO/FPO/DPO addresses or internationally at this time.
- Returns Policy
If you are not 100% satisfied with your product for any reason within the first 30 days please contact us to return your item for refund/replacement.
All products returned for a credit or refund that are not defective must be returned in brand new condition and must include the undamaged original manufacturer packing for a full purchase price refund. Otherwise a 10% restock fee may be applied.
All of the batteries that we sell have a 1 year replacement warranty from date of purchase and all of the cables that we sell have a 3 year replacement warranty from date of purchase.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.