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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

As an experienced seller on internet, we are completely committed to excellence in both product quality and customer service. We provide full 12 months warranty for most products. In the meantime, our professional customer service representatives are here to help you with any questions you might have.

You can send product inquiries, RMA requests, or any question to newegg@geekbuying.com, which is the preferred contact method. We will respond to your email within 24 hours.

As Geekbuying's valued customer, you can confidently place your order in the knowledge that it will be delivered on time and completely. Normally your items will be shipped out Next Business Day!

We will continue on our quest for perfection, to make Geekbuying to be your first choice for superior products, at the lowest prices and provided with the finest customer service.

E-mail: newegg@geekbuying.com

Thanks and welcome to Geekbuying!

  • Feedback
  • Returns Policy
On-Time
Delivery
66.30%
Product
Accuracy
81.52%
Customer Service
Statisfactory
52.17%
236 Reviews (58% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 91
Brett W.
Ordered on 4/28/2017
Tracking number didnt work 5/26/2017 8:44:13 AM
Buying through them was alright. Took about a month from the order date for it to arrive at my house, which is more or less what I expected shipping from China. The only thing that was semi inconvenient was the tracking number didn't work. Clicking the number in Newegg redirected me to FedEx Ground's tracking system where it said the number was invalid.

Other than that if you are willing to wait a bit to receive your order these guys are alright.
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  • Didn't contact
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Anonymous
Ordered on 4/21/2017
You get what you pay for garbage 5/22/2017 6:14:47 AM
Went out right away didnt even last a mile on the road they were just pure garbage
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  • Didn't contact
1 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 4/25/2017
Been a month. Nothing. 5/22/2017 6:08:23 AM
I ordered this unit and it said 2 day shipping. i should have checked that they mean 2 day shipping once it hits the shores of america (which this unit apparently was not). I called 2 weeks later to cancel the order and they said they cannot do that because its already on the boat. Its been a month and i still have zero update or idea on when my product may or may not get here. This is not the newegg i used to do business with years ago. Some more transparency would be nice when ordering over seas items.
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  • Didn't contact
2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 4/20/2017
5/19/2017 7:02:29 AM
Product not received today
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1 out of 1 people found this review helpful. Did you?
Troy R.
Ordered on 4/28/2017
Wrong Product 5/16/2017 8:08:24 AM
I was sent a product that clearly only works in mainland China. Customer service has informed me that they need to investigate this first before issuing me a refund. I do not completely understand why you need to investigate a product you sent me before sending a refund. I have screen shots of the app and from the tech support I spoke with that this product that was given to me is the Chinese version and not the international version. IN other words, it will never work in America. You should ship the correct product to your customers and issue a return promptly to them for shipping the wrong product as described. Investigate all you want when you get the item but I should not have to wait for you to return a product that clearly doesn't work along with proof from both the manufacturing company and it's app.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback, apologize for such inconvenient.
due to the manufacturer company restricted control of this item from last week, so the item doesn't use in the US now, but it can use in the US until last week.
so we are so sorry.
then we have given you an solution.
hope for your reply.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 4/18/2017
Geekbuy Was good. NewEgg Lied 5/15/2017 7:27:14 AM
Shipping from Geekbuy was free. NewEgg charged me $150 for shipping that was free to them. I'll never use nor recommend them to anyone.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback, apologize for such inconvenient.
we don't know this at all, and we will contact the Newegg support team to learn about this thing.
so sorry again.
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  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Lee N.
Ordered on 4/11/2017
As advertized 5/11/2017 8:36:28 AM
Item was what it said it was and worked. Instructions might have helped.
Geekbuying Response:
Dear Valued Customer
thanks for your support.
we hope that you are satisfied with the items and we will continue to improve.
look forward to doing more business with you in future.
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  • Didn't contact
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Jose H.
Ordered on 4/8/2017
Prompt Delivery, But Tracking Number Never Worked 5/8/2017 6:50:33 AM
Delivery was within the specified 8-15 day window, but the DHL tracking number provided never worked for online tracking. The package just showed up one day, and it was indeed delivered by DHL. But since it did show up on time, it would not seem fair to take away any "stars" for the useless tracking number.

Other than that one mild gripe, great product (a GPD WIN, this thing is really neat) at a great price. Thanks!
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback, apologize for such inconvenient.
we are sorry for the shipping problems, and have reflected it to the warehouse colleagues and the carrier.
we would pay more attention on it in the future.
look forward to doing more business with you in future.
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  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Ezekiel A.
Ordered on 4/5/2017
5/7/2017 8:02:39 AM
I love this company is the best.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback
we will continue to improve.
look forward to doing more business with you in future.
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0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 4/2/2017
Fast Overseas Shipping 5/7/2017 6:27:48 AM
Fast, even with the Holiday!
Geekbuying Response:
Dear Valued Customer
thanks for your support.
we hope that you are satisfied with the items and we will continue to improve.
look forward to doing more business with you in future.
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  • Didn't contact
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Brian E.
Ordered on 4/9/2017
Tick Tock, Lub Dub 5/5/2017 3:39:06 PM
Arrived eventually, works as expected. priced competitively
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback.
we hope that you are satisfied with the items and we will continue to improve.
look forward to doing more business with you in future.
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  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Francis H.
Ordered on 4/4/2017
Prompt shipping from China 5/2/2017 7:09:05 AM
I ordered a GPD WIN from this seller. It arrived brand new in perfect condition and faster than advertised. It still took a little while to receive but it shipped from overseas which I knew beforehand so no problems there.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback.
we hope that you are satisfied with the items and we will continue to improve.
look forward to doing more business with you in future.
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2 out of 2 people found this review helpful. Did you?
Mr. L.
Ordered on 4/4/2017
5/1/2017 10:38:48 AM
This box is very nice. It works great. The only thing is it came loaded with kodi but a very old kodi 16.1. So you will have to update that and get rid of the 30 addons that come preloaded.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback.
please don't worry, we are updating this item now, it will be an new version.
look forward to doing more business with you in future.
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Christopher W.
Ordered on 4/8/2017
Pretty Good 4/24/2017 2:28:29 PM
A little hard to trim for drifting but takes a good crash.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback, apologize for such inconvenient.
we will continue to improve.
look forward to doing more business with you in future.
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Gabriel F.
Ordered on 3/24/2017
quick shipping and item as advertised 4/20/2017 6:23:29 AM
recommended seller and item!
Geekbuying Response:
Dear Valued Customer
Thanks for your purchasing in our shop.
we hope that you are satisfied with the items and we will continue to improve.
look forward to doing more business with you in future.
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Travis W.
Ordered on 3/23/2017
Gpd win order 4/19/2017 8:46:17 AM
I ordered a gpd win through geekbuying and it arrived much faster than I thought it would. I would recommend them for ordering from. Everything was in good condition when it arrived, it was packaged adequately.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback.
we hope that you are satisfied with the items and we will continue to improve.
look forward to doing more business with you in future.
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  • Didn't contact
0 out of 1 people found this review helpful. Did you?
Phillip S.
Ordered on 3/10/2017
Stole my money 4/19/2017 3:06:24 AM
I have not gotten my shipments it's been almost 2 months. Contacted Newegg but have not gotten a response. Bbb is the next step. I will never order from them again.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback, apologize for such inconvenient.
we are sorry for the shipping problems, and have reflected it to the warehouse colleagues and the carrier.
we would pay more attention on it in the future.
look forward to doing more business with you in future.
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Rhashod R.
Ordered on 3/22/2017
Terrible 4/19/2017 2:35:30 AM
The item was defective and I still have not recieved my refund for returning the item, it's been almost a month
Geekbuying Response:
Dear Valued Customer,
so sorry for the defective item, and we will be pay more attention to the quality control before posting, trying to avoid such problem next time.
but we have refund to you in the April 13, 2017, the Settlement ID number is 2000445194.
please check that again.
so sorry again.
we will continue to improve.
look forward to doing more business with you in future.
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Ryan B.
Ordered on 3/21/2017
Slow shipping, but good product 4/17/2017 10:15:42 PM
Customer service was good, packaging was good, product was good, but shipping was slow.
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback, apologize for such inconvenient.
we are sorry for the shipping problems and would pay more attention on it in the future.
look forward to doing more business with you in future.
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william s.
Ordered on 3/21/2017
WOULD CHOOSE A DIFFERENT SELLER 4/17/2017 8:40:22 AM
ITEM WORKS AS EXPECTED, BUT TOOK WAY WAY TOO LONG TO ARRIVE
Geekbuying Response:
Dear Valued Customer
Thanks for your feedback, apologize for such inconvenient.
we have reflected it to the warehouse colleagues and the carrier, and we will be pay more attention to it, trying to avoid such problem next time.
thank you for your understanding.
  • No
  • Yes
  • Didn't contact
Did you find this review helpful?
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