- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
LegRoom Auto has been in business over 30 year, and is happy to serve you. We only have the highest quality automotive brands, and we ship very quickly. We are an Authorized Dealer for every brand we sell, so the manufacturer's full warranty applies when you buy from us.
We specialize in customer service, and are happy to answer any questions you have about a product or about your purchase. Feel free to call us at 1-866-521-1333 (toll free in USA), or email us at firstname.lastname@example.org .
- Returns Policy
Our return policy is straight forward and customer friendly. You can feel confident shopping with us - after all, we've been in business over 30 years. Our policy is a common sense approach to doing business. We will take any item back within 30 days of purchase as long as it is within the constraints of the manufacturer's warranty return policy (which we are obligated to honor).
LegRoom Auto charges a restocking fee of 15% and return shipping fee if there was not an error on our part. The total amount you will be refunded will be the amount you paid, minus 15% and minus return shipping.
We will NOT accept parts that have been installed.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.