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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

At Hifiaudioonline.com we are committed to our customers' satisfaction. We are here to provide superior service and quality products. We have 15 years of experience in the consumer electronics industry. At hifiaudioonline.com, our job is to keep our customers 100% satisfied even after transactions have been made.

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30 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
2 egg
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Reviews 1-5 of 5
Michael L.
Ordered on 4/28/2016
Great so far. 5/20/2016 11:38:33 AM
Delivery was right on time. haven't installed unit, so can't comment on quality of product or if customer service will be required should unit not work as promoted.
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Anonymous
Ordered on 3/27/2016
4/18/2016 1:10:32 PM
I returned the product but never got my refund!!
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KeeBee
Ordered on 3/28/2015
Best customer service 4/2/2015 11:38:11 AM
I ordered the wrong radio it did not have SiriusXM expandability. Contacted them about cancelling the order so I could upgrade to a more expensive model. Instead of cancelling my order so I could order the more expensive model Joy upgraded my order at no charge! When I am ready to upgrade my speakers and amplifier I will be going through Hifiaudioonlne for sure. Thank you again for your great customer service.
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Anonymous
Ordered on 3/16/2014
Do not purchase from this seller! 5/19/2014 3:51:55 PM
Warning - Seller sales what they call "refurbished" items, but they are NOT factory refurbished and DO NOT carry the factory warranty. I've just spent hours on the phone with Kenwood to find out that this is not a licensed dealer from them, and my unit is NOT covered under warranty, so now I'm stuck with a unit that doesn't work, and a return policy that I can't return it on...
Hifiaudioonline Response:
All items that we sell are purchased directly through the manufacturer and repaired directly through them, we are not a repair facility, each item is factory sealed. If you have or had any issues with the product you should have contacted us directly at 888-788-8202 M-F 10a-5p Eastern we would be more than happy to help you. Refurbished products have a 90 day warranty as specified in the listing description and can be either repaired or exchanged under that warranty which is directly through us.
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twiz
Ordered on 2/18/2014
3/27/2014 8:39:08 PM
Great product exactly as ordered and quick shipping.
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