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Relocating after 21 years at 5th Avenue and East 39th Street, DataVision’s new flagship store is located at 50 West 23rd Street between Fifth and Sixth Avenues in the heart of a heavily trafficked neighborhood that is home to the city’s largest concentration of tech companies, as well as an ever-growing list of popular tourist and shopping attractions including Madison Square Park, Mario Batali's Eataly, and the upcoming flagship Lego store at 200 Fifth Avenue.

The new DataVision location will offer a state-of-the-art shopping experience with touch screens allowing customers to browse and purchase more than 150,000 products. Other highlights of the store include:

o New York City’s largest selection of Apple hardware and accessories
o A Samsung GALAXY showroom
o The city's largest headphone listening station featuring brand names such as Beats by Dre, House of Marley, and Sennheiser
o The country's first Intel 2-in-1 Zone, where customers can explore 2-1 tablets and ultra-books.
o A Sonos wireless home experience center
o A complimentary phone-charging station by Griffin where customers can recharge while shopping
o Ooma calling station where customers can call anywhere in the world for free
o Over 100 notebooks, 36 TVs, and 60 tablets on display for customers for customers to test drive
o Products from other top brands including Dyson, HP, Lenovo, Asus, and Acer.

Living up to it reputation for unparalleled customer service that has been recognized by New York Magazine’s Best of New York and Zagat’s, DataVision will also offer same day service on most computer repairs and upgrades, as well as in-home and in-office installation and repairs.

DataVision is an authorized retailer for most major brands, including Apple, Sony, Samsung, Acer, Sonos, Olympus, Beats By Dre, Sennheiser, Marley, Skullcandy, and Ooma.

  • Feedback
  • Returns Policy
On-Time
Delivery
85.48%
Product
Accuracy
85.48%
Customer Service
Statisfactory
72.22%
761 Reviews (85% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 104
Ross P.
Ordered on 4/23/2017
They sent me a monitor then refused to respond 5/9/2017 7:37:24 AM
Worst experience with newegg so far came from this seller. Still fighting to get a refund. They didn't even send me the right product.
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Theresa B.
Ordered on 4/22/2017
Does not care about customer 5/9/2017 7:22:38 AM
I received wrong item. Been 10 days of trying g to contact them. Leaving messages. Voice mails. Even filed market place complaint to get help. Still no response. Would never recommend this seller to anyone. I paid them 182.00 for a desktop on April. 22. Still don't have it. And they have my money.
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Tommy S.
Ordered on 4/12/2017
my expectations were met 5/1/2017 7:02:07 AM
good job
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CLAYTON C.
Ordered on 3/28/2017
Super Fast Delivery 4/17/2017 10:21:51 AM
Great value, didn't expect such quick mail delivery.
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Robert G.
Ordered on 3/26/2017
I'd say their customer service was poor if I believed it actually existed 4/13/2017 11:52:31 PM
I received a completely defective product (This was an LG fault). Following Neweggs instruction I contacted them to initiate a refund, by both phone and email.

Several business days later no response, I had to escalate it with Newegg after dealing with some very poor CS on Newegg's end....finally was able to get a return shipping label.

If I ever see the name Datavision again I will immediately turn away, unprofessional would be giving them too much credit.

Avoid them.
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Anonymous
Ordered on 4/5/2017
Received timely, but fit is very tight 4/13/2017 9:43:02 PM
Photos of the product were not good enough to see the gel- like back material or the closure. It fits the iPad pro 9.7" very tightly, to the point that it will not completely snap in to place. The latch is very hard to close. We'll see if it loosens up.
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Don K.
Ordered on 3/29/2017
very good & fast 4/13/2017 2:24:43 PM
yes they do a real good job
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Jake W.
Ordered on 3/30/2017
No idea when it got to my house 4/10/2017 7:37:03 PM
At first I thought it was already shipped when I got an email saying that the order had been processed. I got that emails after the first day and the money was already withdrew from my account. Well I waited 3 more days and I all of a sudden got an email that the payment was successful. Then the next day it said it was shipped. So it took a week to process when it already was by the first day. And I had 2 day shipping. Thankful for 2 day shipping because it would've taken forever. But other than that, they sound great, they could be more comfortable but you can get 8$ ear pad replacements and they'll be top notch comfy.
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Dave J.
Ordered on 3/30/2017
Excellent service 4/10/2017 7:03:18 PM
I received the item in less time than was anticipated.

I will say that i'm having some technical difficulties with the SD card. I have tried 2 SD card readers and I can't seem to get the device to communicate correctly. It keeps telling me that the device may have been removed from the PC before I start writing a file (.txt file) to the card.
I have ANOTHER SD card reader that I will be testing and hopefully it should work then.

If not, I will RMA the device but I don't feel that will be an issue with these guys. They sent the device quicker than I had thought.

Even if I do have to RMA this device, I will gladly shop from these guys!
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Robert F.
Ordered on 3/17/2017
Need a -3 Egg rating on current scale. 3/28/2017 2:36:45 PM
Their business model sucks. Shorted me a cable. Emailed them twice through the Newegg and never got a response. Had to call Newegg CS who gave me a kk 888 number. Got a hold of a live person (Newegg CS) on the other end and is now a wait and see period.

They need to be removed from the Newegg listing. Idiotas!
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Kurt T.
Ordered on 3/10/2017
Bad business 3/28/2017 9:44:14 AM
I may have just been one of the unlucky ones. Was provided a tracking number, but i had to email datavision and ask what company the tracking number was for, as i couldn't find it myself. It ended up being some obscure delivery company that did not provide there whereabouts online. They just provided a description of 'in transit'. While I was out of town the delivery company called to say they were an hour away. I had to scramble and have someone meet them at my house to sign for it. When I arrived back home excited to open my new 75in 4k TV. There was a forklift puncture hole through the screen. Newegg has been very helpful on the matter, but I am still waiting on a response from datavision.
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john z.
Ordered on 3/13/2017
Not a good Seller 3/28/2017 5:59:04 AM
The item we received was broken, never got to put it together as the mounts for the stand were rattling around inside the monitor. We emailed the seller 4 times now and called twice with absolutely zero response. Newegg is falling behind as we have contacted them twice about it now and have no response. I cannot recommend this Seller. The utter lack of any effort on their part for an item that was clearly broken and shouldn't have left the facility has been infuriating. We now have a very expensive workstation sitting useless as we wait for a monitor to go with it. Read the other more recent reviews as they warned of this and we ignored them.
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Anonymous
Ordered on 3/1/2017
Seiing Open Box as New 3/14/2017 12:36:17 PM
Be careful.. item was new, but open-box. There was no indication of that given. Best to ask this seller directly about it of you are expecting a brand-new, unopened item like I was. Otherwise you will be in for a disappointing surprise like I got.

Newegg - why do you do business with these shady companies? You used to be so good, but you have sold out and dropped your standards down so low. It's a real shame - I'm done doing business with you because of it.
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1 out of 1 people found this review helpful. Did you?
Allyssa Y.
Ordered on 2/25/2017
Wrong Wrong Wrong 3/14/2017 12:28:49 PM
No I would not recommend. The product arrived super fast and was packaged well. The only problem was it was THE WRONG PRODUCT. I sent it back and contacted the seller, no response, nothing. Its been 14 days since we ordered the product. 14. If I could give zero I would. Thanks for nothing. This was supposed to be a birthday present for my wife.
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1 out of 1 people found this review helpful. Did you?
Donald H.
Ordered on 2/13/2017
Retired Law Enforcement Officer 3/1/2017 9:47:03 AM
This company was recommended to me by my son who shops there regularly. The item I received was the exact item I had ordered and it worked as advertised. I received the item much faster than I expected. I highly recommend this company and I will be doing business with them again in the future.
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0 out of 1 people found this review helpful. Did you?
Galen A.
Ordered on 2/10/2017
2/27/2017 8:35:50 PM
No complaints. Item arrived as expected with no issues.
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William C.
Ordered on 2/12/2017
Cheaper, faster and reliable 2/27/2017 7:02:27 PM
I got a brand new, unopened TV for $27 less than the cheapest price of any major retailer I found. Standard shipping estimated the item would arrive in 5-7 days, but my TV arrived 3 days later — and that was after an initial missed delivery attempt. I would absolutely use this seller again.
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Anonymous
Ordered on 2/4/2017
2/20/2017 2:13:40 PM
Took a long time to get to me compared to Newegg, but no eggs off for that.
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David M.
Ordered on 2/7/2017
Watch the bait and switch game this seller plays!!! 2/15/2017 3:38:44 PM
******************BUYERS BEWARE WITH THIS COMPANY! *******************

I ordered a Go Pro Hero 5 Sessions camera that was supposed to come with a 32 Gb memory card and a remote control. After dealing with the horrible FedEx Home Delivery which eventually resulted in me needing to pick the item up at the FedEx distribution center I finally received the item and what did I find? A product box that was clearly abused even though the item was packed well even though there was no sign of physical damage on the shipping box. Additionally, and more importantly, there was no memory card and no remote in the box as was clearly shown in the item description and on my invoice.

I promptly called DataVision to find out what happened. They stated that the price I paid did not include those 2 additional items and only included the camera. My invoice , and the listing on NewEgg clearly state otherwise. I could have purchased the item from one of many other sellers, including some local big box stores that we all know, for the same price and I would have had it instantly without all of the agrevation but I selected this seller because they were supposed to include the extra items. Clearly a "Bait and Switch" operation here. I also believe that DataVision is selling Grade B items because of the condition of the item box. DataVision is now supposed to be sending me a RMA slip so back it goes.

Reading over the other reviews there is clearly something wrong with the way this company does business and NewEgg should really think twice about allowing them to sell items on NewEgg's site. All I can say is that you've been warned! Think twice before buying from this 3rd party seller. There are many other better choices out there.
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2 out of 2 people found this review helpful. Did you?
Ronald G.
Ordered on 2/2/2017
President 2/8/2017 12:46:15 PM
Product was not delivered resulting in loss of our product delivery. I will not allow any purchasing via 3rd party suppliers
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1 out of 1 people found this review helpful. Did you?
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