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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Welcome to the official Toys "R" Us Newegg store. Toys "R" Us, Inc. is the world's leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. It currently sells merchandise in more than 1,560 stores, including 845 Toys "R" Us® and Babies "R" Us® stores in the United States, and more than 510 international stores and 200 licensed stores in 33 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz® brand and sells extraordinary toys in the brand's flagship store on Fifth Avenue in New York City.

With its strong portfolio of e-commerce sites including Toysrus.com, Babiesrus.com, eToys.com, FAO.com and babyuniverse.com, Toys "R" Us, Inc. provides shoppers with a broad online selection of distinctive toys and baby products. The company also operates Toys.com, which offers customers exclusive deals from the company's e-commerce sites.

For more than 60 years, Toys "R" Us has been a favorite destination for kids and grown-ups alike with its impressive assortment of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture. With such a broad selection Toys "R" Us is THE authority when it comes to finding the perfect toy.

  • Feedback
  • Returns Policy
On-Time
Delivery
94.81%
Product
Accuracy
94.81%
Customer Service
Statisfactory
92.31%
545 Reviews (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 51
Ashish G.
Ordered on 4/12/2017
Did not receive all items 5/8/2017 10:59:03 AM
Did not receive all items
  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 4/2/2017
4/17/2017 7:20:17 PM
Great service even though it is third party through NewEgg, same and comparable prices!
  • Yes
  • Yes
  • Yes
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Karmenieta E.
Ordered on 3/21/2017
4/13/2017 9:23:15 PM
I would recommend this seller anytime.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 3/20/2017
Good Seller 4/5/2017 3:23:29 PM
Very accurate order completion. Tracking was updated quickly and packages arrived on time. Thank you
  • Yes
  • Yes
  • Yes
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Brandy S.
Ordered on 3/20/2017
Great carrier 4/5/2017 7:39:11 AM
I really love all of the pockets and the different ways you can carry your little one. However, I do have chronic low back and neck pain and this carrier does not help with that at all. I have yet to find a carrier that does though so I cannot really knock it too much for that. My little one does seem to be very comfortable in this carrier though and that says a lot!
  • Yes
  • Yes
  • Yes
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Vicki T.
Ordered on 2/17/2017
Great 3/9/2017 7:52:20 PM
The kids loved this. Lots of giggles and fun.
  • Yes
  • Yes
  • Yes
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Robert H.
Ordered on 2/1/2017
2/17/2017 6:06:50 AM
Problem free transaction with fast service
  • Yes
  • Yes
  • Didn't contact
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joseph f.
Ordered on 2/11/2017
Item recieved with cracked case and disc dislodged 2/16/2017 5:04:59 PM
Received on time, but item came in a cracked case and the disc was free floating. Minimal scratches, but disappointing experience. Would recommend more stringent quality control and/or better shipment packaging.
  • Yes
  • Yes
  • Didn't contact
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Evgeniy K.
Ordered on 1/22/2017
Sent wrong item count 2/16/2017 7:58:01 AM
I have ordered 2 "Boogie Wipes Saline Nose Wipes, Fresh Scent, 30-Count (Pack of 6)" it mean totally 12 packs,
But I have received only 2 pack.
  • No
  • No
  • No
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Anonymous
Ordered on 1/23/2017
Great, would buy from again. 2/8/2017 7:22:21 AM
Fast shipping, came USPS. Decently protected.
  • Yes
  • Yes
  • Didn't contact
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Cheryl J.
Ordered on 1/20/2017
2/7/2017 9:46:51 AM
Toys that we wanted at a good price. Delivered on time.
  • Yes
  • Yes
  • Yes
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Nathan M.
Ordered on 1/23/2017
No product delivered... 2/1/2017 3:04:54 PM
been waiting over 3 weeks for this product and still have not received. I contacted them 2 days ago and got no response back...
  • No
  • No
  • No
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Jacob S.
Ordered on 1/9/2017
No problems. 1/24/2017 9:30:16 PM
Slow shipping but I wasn't in a rush. Zero issues.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 1/1/2017
1/22/2017 2:20:44 PM
Fast shipping as always.Like 3 days from purchase dat.
  • Yes
  • Yes
  • Didn't contact
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Hubert H.
Ordered on 12/28/2016
Excellent Seller 1/20/2017 8:22:02 PM
Excellent Seller, Good Communication, Prompt Shipment, Good Value in a Product, " Thank You ".
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 12/14/2016
Turtle Beach Ear Force Recon 50X Gaming Headset 1/5/2017 9:58:18 AM
Very fragile. Not for kids to use on XBOX ONE. Broke within one week of use.
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Anonymous
Ordered on 12/8/2016
BEST PRODUCT 12/30/2016 7:11:22 PM
I have bought several heaters for co workers and baby room. WOW what a solid product. I would have paid 200 for this heater its very good. Thank you

On another note I will never buy from newegg agian prices to high and shipping on couple items almost took a month. Newegg used to be the best place to go.
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John M.
Ordered on 12/27/2016
Think twice before ordering 12/30/2016 3:20:23 PM
Tried to cancel the order hours after placing it (1-2 days to process and 5-6 days to ship was not worth it), unfortunately received a message that the order "was in process" even it didn't ship for two more days. Even NewEgg sent a request to cancel the order. Will return it and not purchase from again.
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Michael W.
Ordered on 12/8/2016
Very Disappointed 12/18/2016 8:03:20 PM
We placed an order for a LEGO set for my son. At the time, the seller had more than one in stock on their own website. They listed it as 5 in stock. We place the order and a shipping confirmation was sent to us with a tracking number. Many days passed and we contacted NewEgg Customer Service to inquire. The agent sent an email to Toys "R" Us & Babies "R" Us. A few days later I received an email that says that the item is not in stock...Still waiting for my refund!!! What a bad experience from both NewEgg and Toys "R" US.
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William S.
Ordered on 12/1/2016
Only good if you need 80% of your order at 100% of the price 12/14/2016 12:42:16 PM
Missing items, tried three ways to contact order support. Finally was able to get somebody by using number posted to newegg rather than email and support number on receipt. They won't be able to find your order by using receipt number, which is completely worthless.

Correct customer support personnel claimed that missing item(s) would be sent immediately and that I would receive a new tracking number within two days. So far, a week later, I have seen or received nothing. Original order arrived in 2 business days, so I'm guessing I'm out of luck for this arriving in time for my daughter's birthday on December 22. Items ordered on Cyber Monday.

We had same experience with regular corp site in the past, entire orders cancelled without any notification. Waited 3 hours on hold to be told that I hadn't confirmed something via email so my black friday order was cancelled. Company would no longer honor prices even though email was never sent or received (checked spam, not there).

Overall, I wish I could give them 0 eggs since there is no QC of any kind when packing orders or when making promises to disappointed customers. Will be filing a claim on December 22, otherwise will update with more positive results. I expect the former, based on other reviews.

Update: As promised, I am updating this review. I have received my missing items and am now increasing the rating from 1 egg to three because the problem was resolved. I consider three generous as this should never have happened to begin with and contacting customer support should have been a simple process.
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