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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Feature Products

Learning Resources LER2822 Stem Force & Motion Activity Set
  • $24.99
  • $19.99 
  • Save: 20%
  • $5.99 Shipping
Learning Resources LER2822 Stem Force & Motion Activity Set

Learning Resources LER2833 Stem Magnets Activity Set
  • $34.99
  • $27.99 
  • Save: 20%
  • $5.99 Shipping
Learning Resources LER2833 Stem Magnets Activity Set

Crayola Color Alive Easy Animation Studio
  • $24.99
  • $9.98 
  • Save: 60%
  • $5.99 Shipping
Crayola Color Alive Easy Animation Studio

Welcome to the official Toys "R" Us Newegg store. Toys "R" Us, Inc. is the world's leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. It currently sells merchandise in more than 1,560 stores, including 845 Toys "R" Us® and Babies "R" Us® stores in the United States, and more than 510 international stores and 200 licensed stores in 33 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz® brand and sells extraordinary toys in the brand's flagship store on Fifth Avenue in New York City.

With its strong portfolio of e-commerce sites including Toysrus.com, Babiesrus.com, eToys.com, FAO.com and babyuniverse.com, Toys "R" Us, Inc. provides shoppers with a broad online selection of distinctive toys and baby products. The company also operates Toys.com, which offers customers exclusive deals from the company's e-commerce sites.

For more than 60 years, Toys "R" Us has been a favorite destination for kids and grown-ups alike with its impressive assortment of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture. With such a broad selection Toys "R" Us is THE authority when it comes to finding the perfect toy.

  • Feedback
  • Returns Policy
On-Time
Delivery
92.23%
Product
Accuracy
94.17%
Customer Service
Statisfactory
89.29%
571 Reviews (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 58
Anonymous
Ordered on 6/30/2017
7/19/2017 1:04:25 AM
arrived in like a dat which was a little scary because i picked standard shipping but i'm not complaining
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 6/17/2017
Still waiting... 7/6/2017 4:55:57 AM
This item was supposed to arrive on June 22nd. It never arrived, so I contacted them for a refund. I still have not received a refund either and it has been two weeks. I'm still waiting for my money back. I ordered from Toys R Us instead of some off brand website because I thought I would get good customer service if this EXACT thing happened. Looks like I was wrong.
  • No
  • No
  • No
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Ross F.
Ordered on 6/15/2017
Baby bed set 7/4/2017 9:24:56 AM
Saved $35 over buying in store.
  • Yes
  • Yes
  • Yes
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Hector M.
Ordered on 6/10/2017
Drlokoton 6/28/2017 7:44:28 PM
Excellent choice. The whole ordering and delivery pricess was completed on a timely manner
  • Yes
  • Yes
  • Yes
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Tyler S.
Ordered on 6/3/2017
Beware of this seller 6/27/2017 1:21:29 PM
I ordered a baby monitor through this seller. After using the monitor for 2 days, I came to the conclusion that it was a piece of junk and needed to be returned.

I requested the item be returned, and received an email the next day telling me that a return label would be emailed to me within 1-2 days. A week later, nothing had arrived, so I emailed them back, to let them know the label never arrived.

They replied the next day and seemed willing to help sort this out. Here is part of their response:

"Please reply to this message with the email address to which you would like this sent. Please be assured that we will only be using this email address to send you the return label. "

So, I'm emailing them, and in that email, they ask me to provide an email to send a label back to? How about this fricking email we're talking through? Thanks. (I made sure to re-type out the email in my response, in case it was somehow redacted from them)

The next day, I receive this response:

"We are happy to assist in getting your return label resent, however we would need to verify the email address you would like us to resend the label to. Unfortunately, we are unable send or receive email addresses via email. Therefore, in order for us to resend the return label, we will need you to either email us directly from your personal email address, or call us at 866-271-5862. Please be assured that we will only be using this email address to send you the return label. "

What?! I have to call you now? Did you not just request my email, and did I not just reply with it? How many hoops to I have to jump through, and time do I have to waste, in getting this return settled?

I'll never purchase through this seller, or Newegg, ever again. Just go find the same product on a different site and save yourself this trouble.
  • Yes
  • Yes
  • No
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Kevin M.
Ordered on 5/7/2017
Horrible 5/26/2017 3:18:27 PM
Almost a week before shipment. I had to inquire about status to get items shipped. It was a gift and late.
  • No
  • Yes
  • No
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Anonymous
Ordered on 5/1/2017
5/26/2017 2:01:31 PM
The seller delivered the package very fast and it packed very well. I would recommend this seller to my friends and family. Thank you for the prompt service.
  • Yes
  • Yes
  • Didn't contact
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Ashish G.
Ordered on 4/12/2017
Did not receive all items 5/8/2017 10:59:03 AM
Did not receive all items
  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 4/2/2017
4/17/2017 7:20:17 PM
Great service even though it is third party through NewEgg, same and comparable prices!
  • Yes
  • Yes
  • Yes
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Karmenieta E.
Ordered on 3/21/2017
4/13/2017 9:23:15 PM
I would recommend this seller anytime.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 3/20/2017
Good Seller 4/5/2017 3:23:29 PM
Very accurate order completion. Tracking was updated quickly and packages arrived on time. Thank you
  • Yes
  • Yes
  • Yes
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Brandy S.
Ordered on 3/20/2017
Great carrier 4/5/2017 7:39:11 AM
I really love all of the pockets and the different ways you can carry your little one. However, I do have chronic low back and neck pain and this carrier does not help with that at all. I have yet to find a carrier that does though so I cannot really knock it too much for that. My little one does seem to be very comfortable in this carrier though and that says a lot!
  • Yes
  • Yes
  • Yes
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Vicki T.
Ordered on 2/17/2017
Great 3/9/2017 7:52:20 PM
The kids loved this. Lots of giggles and fun.
  • Yes
  • Yes
  • Yes
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Robert H.
Ordered on 2/1/2017
2/17/2017 6:06:50 AM
Problem free transaction with fast service
  • Yes
  • Yes
  • Didn't contact
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joseph f.
Ordered on 2/11/2017
Item recieved with cracked case and disc dislodged 2/16/2017 5:04:59 PM
Received on time, but item came in a cracked case and the disc was free floating. Minimal scratches, but disappointing experience. Would recommend more stringent quality control and/or better shipment packaging.
  • Yes
  • Yes
  • Didn't contact
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Evgeniy K.
Ordered on 1/22/2017
Sent wrong item count 2/16/2017 7:58:01 AM
I have ordered 2 "Boogie Wipes Saline Nose Wipes, Fresh Scent, 30-Count (Pack of 6)" it mean totally 12 packs,
But I have received only 2 pack.
  • No
  • No
  • No
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Anonymous
Ordered on 1/23/2017
Great, would buy from again. 2/8/2017 7:22:21 AM
Fast shipping, came USPS. Decently protected.
  • Yes
  • Yes
  • Didn't contact
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Cheryl J.
Ordered on 1/20/2017
2/7/2017 9:46:51 AM
Toys that we wanted at a good price. Delivered on time.
  • Yes
  • Yes
  • Yes
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Nathan M.
Ordered on 1/23/2017
No product delivered... 2/1/2017 3:04:54 PM
been waiting over 3 weeks for this product and still have not received. I contacted them 2 days ago and got no response back...
  • No
  • No
  • No
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Jacob S.
Ordered on 1/9/2017
No problems. 1/24/2017 9:30:16 PM
Slow shipping but I wasn't in a rush. Zero issues.
  • Yes
  • Yes
  • Didn't contact
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