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Founded in July 2012, Double Lighten Technology Inc. continues to excel in projector lamps and accessories business. Our products are sold in Britain, America, Japan, Italy and South East Asia and well appreciated by their purchasers.After years of development, the company has created a wealth of experience in sales and after-sales service team.

  • Feedback
  • Returns Policy
On-Time
Delivery
75.00%
Product
Accuracy
75.00%
Customer Service
Statisfactory
75.00%
56 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-8 of 8
Jesse H.
Ordered on 5/25/2017
ship me a bad part 5/30/2017 2:07:51 PM
ship send me a used part and the part was broken in 1/2 and was not ship on a box . call the rep and he said he can do any thing on the issue ..
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Anna E.
Ordered on 12/15/2016
Good customer service. 1/8/2017 2:57:53 PM
Had some issues with the shipping of the item, so I contacted the seller and they immediately resolved my problem. Really satisfied with my experience, especially because of their customer service.
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Greg S.
Ordered on 4/19/2016
I received the item within a couple days. 5/11/2016 10:02:49 AM
I received the item within a couple days.
Projector bulb was ordered as a spare to have on-hand.
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djscottyb
Ordered on 10/12/2015
Great Deal 11/11/2015 7:32:20 PM
The trick is to find a decent Chinese knockoff. So far so good. Great price fast shipping
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Chanman
Ordered on 3/20/2015
Delivered on time! 3/26/2015 4:22:07 PM
Everything was correct & It was delivered on time & Tv lamp is working! Will order from DLT again
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JSH1
Ordered on 1/14/2015
Different part number? 1/26/2015 9:58:00 AM
ordered AN-K15LP received AN-D400LP the two look identical however no tech can cross-reference the two part numbers. Part number on box is the one I ordered, but the part number on the lamp assembly inside of box is different. I do not want to put the wrong part number in and void my projector's warranty. I have sent a RMA request to DLT, inc and will update my rating depending upon their response.
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Kelly
Ordered on 6/29/2014
Bad Service, Harassing followup 10/31/2014 10:15:26 AM
Absolutely no egg rating rating on this company. I ordered a new projector lamp for my Optoma HD20 from them through newegg and they sent me the wrong lamp. It was the only thing I needed to replace on my projector, it was a barely 2 year old projector. To sum it up, it was too bright and melted the optics in my projector. This has been verified by Optoma. They offered an RMA on the bad part, which I accepted, but as far as taking responsibility for the damage it's been a big joke. They want me to take down my "negative" review which isn't actually negative, only truthful, and for that they will offer me a $200 Chase quickpay settlement. My response to them is no way and a second bad review. The part in questionthat caused the damage to my projector is no longer offered on newegg. Why is that?
Bad customer service. Horrible interfacing with me. Simplyavoid DLT, Inc. if you can, but this "small account" offers over 500 items on newegg so look out.
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3 out of 3 people found this review helpful. Did you?
Kelly
Ordered on 6/29/2014
Poor QC 9/8/2014 9:54:13 AM
Sent me the wrong projector lamp, and it melted the optics in my projector. Poor quality control, although they did offer me an RMA refund on the lamp. RMA isn't going to fix my projector.
DLT inc. Response:
This customer placed the order on 06/29/2014 13:00:10. He contacted us on 2014-08-06 for the return thing and we agreed. But he never returned and he contacted us again on Sept for the return. We are responsible seller and we made the full refund to this customer when we received the returned item.

It could be a lot of reasons lead to the damage of the projector which has already been used more than 2 year at least(this customer purchased on November of 2011). Also we are willing to make the extra refund of $125 to this customer and we are responsible seller. We care about our customers.
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2 out of 2 people found this review helpful. Did you?
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