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Velecs is committed to providing each customer with the highest standard of customer service.

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61 Reviews (80% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-8 of 8
Jim C.
Ordered on 4/11/2016
Terrible seller 5/18/2016 8:30:56 PM
I would NOT buy from this seller. They have never sent my order. They have not responded to inquiries from Newegg or from me.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 4/2/2015
Great 4/20/2015 1:03:39 PM
Product arrived within the prescribed time period. Product was in good condition.
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hisjakeness
Ordered on 12/8/2014
Bad Service 2/11/2015 7:54:52 AM
Tried to contact the company about a return. They would not respond to my requests until I asked Newegg to contact them. At that point they denied receiving my return and refused to help find the return. Had to go through Newegg for all communication as they would not respond directly. Never did find my return even though I provided the receipt showing where I shipped the item back.
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1 out of 1 people found this review helpful. Did you?
Dissapointed
Ordered on 11/28/2013
never saw the product 1/16/2015 11:16:50 PM
bought an item from this seller and after 2 months of waiting I sent email and called, but never received a response, the item I bought or a refund.
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1 out of 1 people found this review helpful. Did you?
mechengr
Ordered on 12/17/2014
flash bracket for camera 12/29/2014 5:18:14 PM
Super-fast shipment. Great product. Could not be more satisfied.
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Anonymous
Ordered on 4/5/2014
Good Service - Takes A While 5/14/2014 2:35:53 PM
Professional, good follow up, offered to help. But the package does take a while to get to the States.
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Anonymous
Ordered on 3/22/2014
4/29/2014 5:32:44 AM
Great product; no problems
Velecs Response:
Thanks.
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Radidea
Ordered on 2/12/2014
Dell Fan 1536 3/18/2014 10:30:55 AM
This company said the Fan they sent for my dell 1536 would fit it was not even close, got RMA sent it back USPS
have receipt. they say they never got it back I call that a lie do not deal with this person unless you insure and track your boxes otherwise he says he did not get it back and keeps your money! Great Business ethics, never again.
Velecs Response:
We email you to ask for the problem and we hope you can give us some photos about the fan. But we got no reply. Also where were you sent back? We never received the return, please provide tracking information to us, thanks.
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0 out of 1 people found this review helpful. Did you?
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