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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
74.24%
Product
Accuracy
75.76%
Customer Service
Statisfactory
69.77%
626 Reviews (72% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 119
Howard K.
Ordered on 6/4/2017
Great packaging, quick delivery. Recommend! 6/14/2017 2:24:53 PM
Great packaging, quick delivery. Recommend!
  • Yes
  • Yes
  • Didn't contact
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Mark H.
Ordered on 5/24/2017
Great Seller 6/9/2017 4:05:46 PM
Exactly as described.
Delivered as predicted.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 6/4/2017
Insecure shipping 6/8/2017 9:23:48 PM
Shipped a pilferable item in an insecure plastic bag mailer. Someone simply poked a hole in the bag and stole part of the contents, for the metal I expect.
  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 5/16/2017
6/6/2017 8:12:39 AM
Product was as expected.
  • Yes
  • Yes
  • Didn't contact
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Chris O.
Ordered on 4/29/2017
5/21/2017 3:51:50 AM
You customer service is terrible. Know your facts before you give a customer information. I won't order from energy again.
  • No
  • Yes
  • No
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Chris H.
Ordered on 4/11/2017
Refused contact for a damage claim 5/18/2017 8:23:54 AM
Oiriginal unit shipped to me did not supply the correct voltage and ran hot. Part of my mobo was damaged. Seller sent a replacement unit but ignored all requests to initiate a damage claim.
  • Yes
  • No
  • No
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Brandon C.
Ordered on 5/1/2017
5/17/2017 3:54:45 PM
Wrong part , still trying to fix issue
  • Yes
  • Yes
  • Didn't contact
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James G.
Ordered on 5/3/2017
Great to deal with. 5/15/2017 3:08:40 PM
Had reason to contact customer support and they were great to deal with. Thanks.
  • Yes
  • Yes
  • Yes
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Joe M.
Ordered on 4/27/2017
Newegg has totally dropped the ball and I am very very disastisfied 5/12/2017 1:08:37 PM
Sent me the wrong battery charger for my HP lap top (your error not mine as I had purchased the same exact model a year go and it was correct when I got that one. So I get it sent back to you and then I get a note this week that it will be 3-5 days to process the return and then you will look at getting the correct one sent to me that I paid for some 10 plus days ago.

As a business owner that has used you guys in the past this has been a very bad experience for me.

If this isn't resolved very shortly I will not use you in the future.

Best regards,

Joe D. Moss
55 English Oak Ct.
Lake Jackson, TX, 77566
cell is 979-248-1506
  • Yes
  • No
  • No
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Pat K.
Ordered on 4/23/2017
Wrong address problem fixed promptly 5/10/2017 1:49:06 PM
I bought this power supply as a gift to my daughter, and had it shipped directly to her. Unfortunately, I gave a wrong address for her delivery. I emailed Super Power Supply as to the situation. They answered their email promptly. When the item ended up and rejected, and returned to seller, Super Power Supply, I was credited with the return and my money refunded promptly. I will definitely order from this company again. Fine service.
  • Yes
  • Yes
  • Yes
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Pat K.
Ordered on 5/5/2017
Excellent Experience 5/10/2017 1:39:32 PM
Fast delivery, and product as advertised. I will definitely buy from this seller again.
  • Yes
  • Yes
  • Yes
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George T.
Ordered on 4/12/2017
4/28/2017 8:59:00 AM
Item arrived at end of time quoted but tracking showed "in packaging" the entire time.
  • Yes
  • Yes
  • Didn't contact
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Vivien K.
Ordered on 3/31/2017
Great service! 4/18/2017 5:04:57 PM
Superfast delivery and great service.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 4/2/2017
Never got item 4/17/2017 5:10:09 PM
I never received the product so that is the reason for the bad rating. Had tried contacting someone on newegg with no luck
  • No
  • No
  • Didn't contact
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Gary M.
Ordered on 3/29/2017
Great 4/16/2017 4:59:59 AM
Works great on a Asus router gave me about thirty percent more range
  • Yes
  • Yes
  • Yes
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Phil F.
Ordered on 3/16/2017
I have yet to receive anything. 4/12/2017 1:13:47 PM
I have not received the item I ordered. I would not recommend.
  • No
  • No
  • No
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Carl D.
Ordered on 3/28/2017
4/12/2017 9:18:35 AM
Never received the item
  • No
  • No
  • No
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Ronald J.
Ordered on 3/26/2017
Sucked 4/10/2017 4:04:31 AM
Did not even recieve the item or a refund
  • No
  • No
  • Didn't contact
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Randy D.
Ordered on 3/19/2017
Unable to directly contact seller 4/9/2017 6:12:51 PM
NewEgg sent two notes to the seller. One to indicate the item had not been delivered. (I paid for express delivery which never happened.) One to cancel the order. (After the second note went out from NewEgg, they finally sent the power supply.) The item did not arrive when I needed it. I tried calling the seller's direct number, but they were not accepting any calls according to their recording. I will not use this vendor again, and will not recommend them.
  • No
  • Yes
  • No
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m K.
Ordered on 3/28/2017
Seeking my order status that was placed 7 days ago. It's late! 4/4/2017 10:56:51 AM
I'm waiting on my order status update which is still in packaging status. I placed this order on 3/28/17 and paid Standard Shipping (5-7 days) which is now the 7th day.
  • No
  • No
  • No
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