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G.I.A Hardware
"service that makes you smile"

Our family owned company started as a mom and pop shop at the turn of the century in new york city servicing local hard working contractors, providing them with essential construction materials, gradually growing to a multi national operation now here we are with the same great personal service with a smile...

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
88.89%
Customer Service
Statisfactory
90.00%
117 Reviews (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-10 of 10
William D.
Ordered on 4/15/2017
Worked good! 5/3/2017 4:08:15 PM
Slight modification of door to make work, normal. Finish on door face plate not totally great, for the money worked well. Local locksmiths quoted $500 to $1000, total rip off. Not rocket science, measure closely and buy accordingly. First mortise lock set I have installed, was for a family member, worked out well.
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Joseph D.
Ordered on 3/26/2017
great deal 4/10/2017 3:15:53 PM
fast shipper, good communication.
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Thomas B.
Ordered on 2/26/2017
Wrong item - package/item mismarked. 3/10/2017 10:01:13 AM
The item packaging was correctly marked, however the item inside was not the item described on the package - and therefore - not the item I ordered. Seller did not reply to inquiry.

Anyone else who orders this item 'as marked' will also likely get the wrong actual item.
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dennis a.
Ordered on 2/11/2017
2/27/2017 9:33:29 AM
Read the Specifications! May have two USB ports, but device has current limitation. You can charge two phones at once, but do not charge a phone and a tablet. Will smoke the device. My bad for not reading specs.
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Mario P.
Ordered on 1/16/2017
Great seller 2/8/2017 7:59:22 AM
They shipped exactly what I ordered and it arrived early!
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Harold w.
Ordered on 12/17/2016
Great Seller Fast Shipping 12/26/2016 6:53:16 PM
Very happy with product & Seller, very fast shipping, item was received in excellent condition.
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Anonymous
Ordered on 6/24/2016
7/19/2016 5:41:22 PM
Will NEVER buy again. Sent different brand than advertised. Very slow response to make it right. Difficult/Impossible to understand instructions about returning merchantdise. Worst seller I have seen for a while.
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Nisson V.
Ordered on 3/29/2016
5/3/2016 8:59:19 AM
The sealed packaging of the manufacturer on one of the items arrived completely ripped (even though it was shipped in a padded envelope). The Plastic had separated off the cardboard completely. I was not happy about it.
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mralexgray
Ordered on 5/10/2015
Great support 5/22/2015 4:41:22 AM
I ordered the wrong handedness for my mortise Lockset. When they received my RMA, instead of simply allowing me to return the product at my expense and then having to reorder, they emailed me and called me personally with simple instructions on how to switch the direction.The representative even gave me a link to a YouTube video for the slightly complicated part of the procedure. Install went smoothly and very happy, here.
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Anonymous
Ordered on 1/7/2015
Incompetent 1/15/2015 12:14:14 PM
Seller was aware of and admitted to poor packaging by manufacturer but still did nothing to ensure bulbs arrived intact. No extra bubble wraps to keep bulbs from moving around. Outer box just barely larger than manufacturer's box. No air cushions. No peanuts. Result was a box full of shattered glass and shards.
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