- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
We have over two decades of experience in the nutraceutical industry, as well as being staffed with a group of professionals having numerous years in the related healthcare, sports performance, nutrition, and beauty industries. We specialize in manufacturing high quality nutraceutical supplements and beauty products, with full product support from conception to distribution. Our high efficiency allows us to produce supplements at a low cost, allowing our customer to maximize their ROIs. We can produce your product in a variety of forms, including, but not limited to: capsules, creams, sprays, powders, tablets, veggie caps, soft gels, juices, serums, liquid products, blister packs, and gels.
- Returns Policy
We offer a 30-day return policy with a 15% restocking fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.