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TriFurion is an eCommerce leader in the security and home automation products. We specialize in affordable name brand products at the most competitive prices. Our company has over 35 years of experience working in the online industry. Our top priority above anything else is customer service, if you are not happy neither are we.

  • Feedback
  • Returns Policy
On-Time
Delivery
92.11%
Product
Accuracy
92.11%
Customer Service
Statisfactory
91.67%
82 Reviews (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
2 egg
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Reviews 1-16 of 16
John T.
Ordered on 4/22/2017
Fine transaction 5/10/2017 10:41:50 AM
Item arrived on time, as described, and it works. No problems with this transaction.
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Anonymous
Ordered on 4/18/2017
Would buy again 5/8/2017 8:16:06 AM
Product as described and working wonderfully.
Would recommend the Ring Doorbell to anyone.
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Robert P.
Ordered on 4/10/2017
Works well, 4/26/2017 2:34:38 PM
Requires a strong doorbell transformer. 16-24 VAC.
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Erich M.
Ordered on 4/8/2017
Exceptional customer support 4/26/2017 11:12:54 AM
This purchase was easy and painless from beginning to delivery!! Thanks!!
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WILLIAM N.
Ordered on 4/20/2017
SCAM 4/25/2017 11:05:36 AM
STAY AWAY FROM THIS FRAUDULENT SELLER AND NEW EGG IN GENERAL IF YOU EXPECT QUALITY AND / OR BASIC CUSTOMER SERVICE. THEY DO NOT SHIP WHEN THEY SAY THEY WILL BUT ARE QUICK TO TAKE YOUR MONEY
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Tricia E.
Ordered on 4/4/2017
Awful 4/19/2017 1:55:26 PM
Would not recommend this seller to anyone. Purchased item on 4-3-17 and as of 4-19-17, Newegg can not tell my anything about the product. There is no tracking number and the company only has a voicemail. Can't talk to anyone at Trifurion. Have to email and wait. Emailed them a week ago and their response was that it is being shipped the following day. Still haven't received it and there is not any tracking information for the product ordered. Newegg representative was not any help as they had to rely on seller for information. Refund requested but I might have to wait weeks for that as well.
Trifurion Security Response:
We apologize for your dissatisfaction and for the inconvenience that was caused. We never received any emails from you, not one. We as well responded to the first email within 24 hours on behalf of a newegg representative and reached out to you in which we never received a response back from you. This is the first communication we have received directly from you. Your order has also already been refunded in full. This is the second time on this particular product where UPS has failed to ship the item because of improper handling. The product ordered was 50ft of 1/ 12" diameter plastic tubing. UPS claims the product unrolled and can no longer ship it. Again, our apologies for the inconvenience you have been refunded in full. If you see this please EMAIL us directly or try calling us between 8am-5pm CST.
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Anonymous
Ordered on 3/17/2017
4/4/2017 1:09:03 PM
item (ring pro doorbell) arrived promptly and undamaged.
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Michael C.
Ordered on 3/12/2017
I don't recommend 3/28/2017 11:38:51 AM
Still over a week and a half after ordering I have not received the item. The tracking # says it was delivered to a completely different state than where I live. Trying to figure out how to get my money back.
Trifurion Security Response:
We have tried to contact you via phone, we have just sent another follow up email. Please email us through the Newegg website or newegg@trifurion.com
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Anonymous
Ordered on 2/21/2017
Fast and accurate... 3/14/2017 8:33:24 AM
Trifurion Security did a great job of shipping my product quickly and accurately once payment to them was confirmed. I had a quick question for them and they answered within an hour of me submitting the question. They really did a great job. Item was as described and arrived in good shape. Overall, a great buying experience.
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David L.
Ordered on 2/19/2017
RING Doorbell 3/10/2017 5:46:47 AM
No problems with the purchase or delivery. Item received as described. I would recommend this seller.
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John A.
Ordered on 2/15/2017
Canon Value 3/3/2017 4:36:58 PM
Good price and quality.
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Pablo L.
Ordered on 11/19/2016
Fast shipping 11/23/2016 11:57:06 AM
I received my order 2-3 business days after ordering and BEFORE I received shipping information from seller... Not bad.
Things were the correct items, well packaged (form foam bag was protecting my order) and on time.
I would definitively buy from Trifurion again.
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PHILIP G.
Ordered on 11/6/2016
Very quick 11/9/2016 6:26:04 AM
Ordered and received security items quick. Ordered a couple of junction boxes for my security cameras. Items were OEM dahua and quickly shipped to me.
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Jeff K.
Ordered on 8/6/2016
No customer service! 9/2/2016 12:16:36 PM
I requested a return and heard nothing back. I called NewEgg and they notified Trifurion and heard nothing back. It wasn't until NewEgg escalated to their marketplace support desk that there was a response. Now it appears I have to pay for return shipping. I should have bought from A__zon.
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Brad S.
Ordered on 7/3/2016
Neweegg has not done me well! 7/30/2016 1:11:07 PM
UPS has not shown up after almost one month. Very disappointed. This iss econd issue with marketplace sellers this month.
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Michael B.
Ordered on 2/17/2016
Great Seller 3/1/2016 8:03:33 PM
Great customer service. Good shipping times.
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