- Email This Seller
As a professional and time-honored wholesaler, distributor and exporter of electronic products, we are located and grow up in Shenzhen. With several minutes' walk from Hong Kong, this city has become a miracle in the world history, which it spent less than three decades to become a modern international city from a small fishing village, and it is currently the most innovative and vigorous city in China as well.
Today, as the biggest marketplace and manufacture base of various industries across China and Asia Pacific, Shenzhen city and its adjacent region is called the "World's Factory", actually Apple's Ipod and Iphone, Nokia and Motorola's cellphone, Kodak's digital photo frame are made in this city via OEM way. Undoubtedly if you want to seek reliable and stable electronics supply from China, there are no other places better than this area.
With the unparalleled location advantage and hard-earned expertise, we know every corner in the city and the industry, we are able to make and supply a variety of products with very competitive price, but we never do this by sacrificing our quality and after service, instead, we take the two things the highest priority over any other things.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.