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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Great news! We have an extended holiday return period on all orders placed on or after November 5,2015. Simply contact us by January 5,2016 to return any unused item for a refund.Please note items must be returned in the same condition as you received it in retail box with all accessories.Thank you and Happy Holidays!
We offer a hassle free return policy for return within 30 days of receipt. Please contact us for return instructions prior to returning an item to us. All items must be returned in perfect condition , in retail box with all standard accessories. Any item returned which does not meet this criteria will be returned and refund will not be issued.
- Returns Policy
EXTENDED HOLIDAY RETURN POLICY FOR YOUR SHOPPING CONVENIENCE! OUR RETURN PERIOD HAS BEEN ADJUSTED TO UP TO 60 DAYS ON ANY ORDER PLACED AFTER NOVEMBER 1,2014.ANY ORDER PLACED AFTER NOVEMBER 1,2014 MAY BE RETURNED BY JANUARY 10,2015.PRODUCT MUST BE IN THE SAME CONDITION AS YOU RECEIVED IT TO QUALIFY.THANK YOU AND HAPPY HOLIDAYS!
We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.