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22 Reviews (77% Positive)
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2 egg
Reviews 1-2 of 2
Ordered on 4/8/2015
SUNJAK - Questionable Company Credibility 4/28/2015 4:44:45 AM
I have requested an RMA to return/replace a defective Cavalry High Speed 1024GB (960GB) MLC PCIe SSD. I have required an RMA though Newegg’s site and through contacting SUNJAK’s customer service directly. All I have received are emails say they “will email an RMA soon.” This has been going on for several weeks now. SUNJAK seems to be a very illusive company in that there is no real way to contact them. Their customer support will not answer any technical questions, and I cannot get answers to any general questions. In my opinion SUNJAK has Questionable Company Credibility and I caution you before purchasing.
Overall the product seems to work well, when it worked. It looks like I am going to end up with a expensive paper weight! Unfortunately this has soured me from purchasing for Newegg mark place vendors; never again!
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Ordered on 2/19/2015
terrible 2/26/2015 5:03:22 PM
packing in out box terrible, item box damaged as was the hd enclosure
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