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Seller#: 0UHIQWIK2CZIVD27D

DSHL Seller Profile 626-280-4888 Email This SellerEmail This Seller  See all products from DSHL See all products from DSHL

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Welcome to DSHL. We offer a wide selection for Home Garden ,Business Industrial,Car Accessories.Also Providing Camera,PC (Laptop),Phone,Mp3 Player,PDA ,Video Game,Musical Instrument,Sports Accessories,Jewelry Display, Pet Supplies, Halloween Christmas Supplies, Wedding Decoration Supplies,Earrings. We are delighted to see you get what you need !
Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us. if you have any need ,please fell free contac us:

Our work hours: 8:30 AM-6:00 PM pacific time. Mon-Fri. Office closes on holidays.
Email: szdshlltd@hotmail.com Tel:+86 13926521472

About Shipping
Most domestic orders are shipped by china epacket post way(like via USPS Standard shipping). Most items leave our warehouse within 1-2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery takes 7~15business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in 8 hours.


Return Policy
We accept return or exchange within 30 days after package delivered. Contact us first for Return Merchandise Authorization (RMA) before you ship back the package.
Please pack the returned parts in original packing and insure the package when you ship it back. No refund will be made for damaged parts.
If we send the wrong or defective item, we will cover all the cost for exchange; If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (801 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 498 Reviews
newegg
62%
Good Rating + 4 140 Reviews
newegg
17%
Average Rating + 3 40 Reviews
newegg
5%
Poor Rating + 2 37 Reviews
newegg
5%
Very Poor Rating + 1 86 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Curtis S.
Order Date : 12/24/2016

Rating + 5 Good Product Fast shipper

Item is very professionally made did not work but not due to the cable. Good old Windows 10 and Dell computer quirks. Found a work around by using the OEM video out put on the PC for one monitor and the ATI Radeon 7570 card for the other. I will find a way to get both to work with the cable on the ATI card eventually.

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Curtis S.
Order Date : 12/24/2016

Rating + 5 Good Product Fast shipper

Item is very professionally made did not work but not due to the cable. Good old Windows 10 and Dell computer quirks. Found a work around by using the OEM video out put on the PC for one monitor and the ATI Radeon 7570 card for the other. I will find a way to get both to work with the cable on the ATI card eventually.

Did you find this review helpful? Yes No

Edwin D.
Order Date : 12/10/2016

Rating + 2 Will not deal with them again!

Don't know about any other products they may offer, but not going to find out! Only gave them a "1-Egg" rating because I could not submit with giving them a "0-Egg" rating!

01/06/17 Update: The seller emailed me and explained they would do whatever it takes for me to change my opinion of them and this review. I will give them an "atta boy" along with a pat on the back for contacting me and trying to make things right, however, I left it upto them if they wanted to send my money back or credit my account or whatever, but It was going to be more trouble than the LED light strips were worth. And I gave them a design idea to help make those light strips more functional. So, I will upgrade them to a 2-egg rating for effort on their part. If they do return my money some day, I will then add 2 more eggs. At this point, a perfect 5 egg
is unachievable from me, I wonder what year I will jget that refund......hmmm I will update then.

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George M.
Order Date : 12/4/2016

Rating + 1 Pathetic

I ordered this item on 4 December. It lists as shipped on 5 December. It is now 18 December and if you track the shipment it states "Origin Post is Preparing Shipment". Two weeks and it hasn't even shipped yet. Seriously? Never mind that the origin is on the other side of the planet, we could at least START the process. This is absurd. Newegg, you should be ashamed of yourselves.

Edit: 23 December 2016: The vendor has emailed me and states a willingness to work with me on getting this item delivered and offering some compensation for the delayed shipment. The tracking number still states that the origin post is preparing shipment. I will update further as we progress through the process.

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George M.
Order Date : 12/4/2016

Rating + 1 Pathetic

I ordered this item on 4 December. It lists as shipped on 5 December. It is now 18 December and if you track the shipment it states "Origin Post is Preparing Shipment". Two weeks and it hasn't even shipped yet. Seriously? Never mind that the origin is on the other side of the planet, we could at least START the process. This is absurd. Newegg, you should be ashamed of yourselves.

Edit: 23 December 2016: The vendor has emailed me and states a willingness to work with me on getting this item delivered and offering some compensation for the delayed shipment. The tracking number still states that the origin post is preparing shipment. I will update further as we progress through the process.

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Robert W.
Order Date : 11/24/2016

Rating + 5 Nice dealer here

Got exactly what was pictured online, and shipping time was quite reasonable.

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Ann D.
Order Date : 11/15/2016

Rating + 5 GREAT SELLER TO DO BUSINESS WITH!

YES, I WOULD RECOMMEND THIS SELLER.
SELLER IS VERY UNDERSTANDING PERSON.
BUY OR BID WITH NO WORRIES.
ITEMS SHIPPED WERE PACKED VERY WELL.
( 5) ★★★★★ FOR THIS GREAT SELLER!
Seller Response:thank you so much,have a nice day.

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Anonymous
Order Date : 11/14/2016

Rating + 1 A little deceptive.

There's more information needed to know that the product will meet your needs.

0 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 11/14/2016

Rating + 1 A little deceptive.

There's more information needed to know that the product will meet your needs.

0 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 8/17/2016

Rating + 1 holding on my pc build because of that delivery time change

why do you put 4-7 days if it is longer than that, 10 days and no tracking number, nothing, waiting for the cpu block, holding on my pc 4 freaking days, and I guess I will have to wait one more week, sorry guys but your shipping methods suck.

0 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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