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Novatek is dedicated to providing the best products, and the best possible customer service and customer support at all times!! We provide customer service through email via support.Novatekusa @ Live we are here to help you mon - friday from 9am until 5pm.

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181 Reviews (90% Positive)
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3 egg
0
0%
Reviews 1-20 of 24
Donald B.
Ordered on 10/12/2016
Great job fast shipper 10/25/2016 8:31:58 PM
only gripe is they could have said that the cord on these headphone is about 3 ft long. Very shot
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Donald B.
Ordered on 10/12/2016
Great job fast shipper 10/25/2016 8:31:58 PM
only gripe is they could have said that the cord on these headphone is about 3 ft long. Very shot
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Kayli M.
Ordered on 10/21/2016
Great Quality / Super Fast 10/23/2016 10:56:37 PM
Product is great and even with ground shipping I received it in less than 24 hours...
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Kayli M.
Ordered on 10/21/2016
Great Quality / Super Fast 10/23/2016 10:56:37 PM
Product is great and even with ground shipping I received it in less than 24 hours...
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D S.
Ordered on 5/26/2016
disappointed 6/2/2016 8:36:22 AM
Refurb monitors work fine and packaged in original boxes. Shipping and handling charges were exorbitant. I've been buying from Newegg for over 10 years and they have always had reasonable shipping and handling charges and I expected them to hold their partners to the same standard. Shame on me for not paying attention but I didn't think I had to with Newegg. $60 for two 19" monitors that were sent ground.
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D S.
Ordered on 5/26/2016
disappointed 6/2/2016 8:36:22 AM
Refurb monitors work fine and packaged in original boxes. Shipping and handling charges were exorbitant. I've been buying from Newegg for over 10 years and they have always had reasonable shipping and handling charges and I expected them to hold their partners to the same standard. Shame on me for not paying attention but I didn't think I had to with Newegg. $60 for two 19" monitors that were sent ground.
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Mark A.
Ordered on 2/9/2016
Nice job 2/17/2016 1:15:08 PM
Very fast shipping on my "refurb" monitor, which was same as brand new.
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Mark A.
Ordered on 2/9/2016
Nice job 2/17/2016 1:15:08 PM
Very fast shipping on my "refurb" monitor, which was same as brand new.
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gethope
Ordered on 10/24/2015
Missing items 11/26/2015 10:14:36 PM
Missing the manual, and HDMI cable.
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vegaracer1
Ordered on 9/23/2015
good service 10/29/2015 5:00:18 PM
great price and fast shipping
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vegaracer1
Ordered on 9/23/2015
good service 10/29/2015 5:00:18 PM
great price and fast shipping
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KP
Ordered on 9/6/2015
I can't give zero eggs :( 10/13/2015 12:36:14 PM
Ordered 2 refurbished monitors... one was no-good, so I returned it for an exchange. They tell me the serial # doesn't match the box... hmmm... so I return the 2nd box too. Still no match. They want another box... but I am out of boxes. Super shady. Been a month, still fighting for a replacement or refund. Worth the $30 to buy refurb over new?? ...clearly not !! My last "Newegg" purchase.
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KP
Ordered on 9/6/2015
I can't give zero eggs :( 10/13/2015 12:36:14 PM
Ordered 2 refurbished monitors... one was no-good, so I returned it for an exchange. They tell me the serial # doesn't match the box... hmmm... so I return the 2nd box too. Still no match. They want another box... but I am out of boxes. Super shady. Been a month, still fighting for a replacement or refund. Worth the $30 to buy refurb over new?? ...clearly not !! My last "Newegg" purchase.
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thinhpng
Ordered on 8/24/2015
ASUS MX279H Silver / Black 27" 9/28/2015 9:57:04 PM
A whole row of dead pixels monitor but passed QA to come to my hands. It's unbelievable !
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Aikeem
Ordered on 4/13/2015
Quick shipping 4/16/2015 6:25:23 AM
Shipping and packaging was great. Thanks
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Aikeem
Ordered on 4/13/2015
Quick shipping 4/16/2015 6:25:23 AM
Shipping and packaging was great. Thanks
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Kenny
Ordered on 10/22/2014
Price for it 11/8/2014 7:50:39 PM
Bought it when on sale. Great headset for 20.
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Kenny
Ordered on 10/22/2014
Price for it 11/8/2014 7:50:39 PM
Bought it when on sale. Great headset for 20.
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Anonymous
Ordered on 8/2/2014
Horrible set of headphones STAY AWAYS 8/24/2014 10:59:49 PM
I wish I could give this thing no eggs the "detachable mic" wont work you can fiddle with it all day long but since you have to plug in an adapter and the mic its impossible to figure out whats not working don't EVER buy from Gamestergear if you want quality just pay the money and get a decent headset
Novatek Response:
To test the device you can connect the splitter to the audio jacks on the system, and leave out the mic. Look in the recording devices menu to determine if the system is picking up any feedback. If its not then the problem may be with the mic itself.
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Anonymous
Ordered on 8/2/2014
Horrible set of headphones STAY AWAYS 8/24/2014 10:59:49 PM
I wish I could give this thing no eggs the "detachable mic" wont work you can fiddle with it all day long but since you have to plug in an adapter and the mic its impossible to figure out whats not working don't EVER buy from Gamestergear if you want quality just pay the money and get a decent headset
Novatek Response:
To test the device you can connect the splitter to the audio jacks on the system, and leave out the mic. Look in the recording devices menu to determine if the system is picking up any feedback. If its not then the problem may be with the mic itself.
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1 out of 1 people found this review helpful. Did you?
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