- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Texas Gun Depot is a leader in online hunting/shooting sporting good's sales. We offer brick and mortar know-how and customer care combined with the diverse product selection and extremely competitive prices of an internet retailer. We are recognized as one of the world's leading online retailers of a wide selection of sport optics, tactical and military gear, hunting gear, professional grade products, and eyewear that you'll find anywhere. As an award winning customer-centric store, we are continuously expanding our product offereings with input from thousands of satisfied customers.
Our mission at Texas Gun Depot is to provide exceptional service to our customers. With over 12,000 products from more than 800 top brands in hundreds of specialty categories, our impressive selection of hunting and tactical apparel, and shooting accessories is unmatched by any other retailer.
Our customers are as diverse as our product offerings. Texas Gun Depot serves individuals as well as local, State, and Federal law enforcement agencies.
Texas Gun Depot is dedicated to providing you with the highest quality of customer service and being your favorite store to shop.
- Returns Policy
We want your experience with us to be easy and hassle-free. If you are not satisfied with your purchase, you can return most items within 30 days of receipt for a refund. Please note that all returns require a RMA number, which can be obtained easily online.
Items must be returned in NEW (unopened, unused, untested, and resellable) condition, in the original manufacturing packaging, with all the original contents included. Please be advised that we do reserve the right to charge a restocking fee under certain circumstances. All charges related to the return of items to Texas Gun Depot is the sole responsibility of the buyer.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.