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For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

★ To our dear customer, we find that there are some stores state their items is manufactured by "OUTDO Electronics Company Limited" and contact information is the same as ours.
Please kindly noted that there are only 2 online stores owned by "OUTDO Electronics Company Limited", they are B2C"iRun’s Power" and B2B "Creative Accessories". Any other stores that doesn't with the above mentioned 2 store name isn't the authorized stores that owned by OUTDO. Please pay attention to that when purchasing. Thank you for your support.

★ OUTDO Electronics Company Limited is a leading manufacturer of power banks, laptop AC adapters and other electronics accessories. Our cell phone accessories(USB Cables, Cases and Covers etc. ) and creative gift products(LED Lights, USB Lights etc) are well received by our oversea clients. Since the establishment in 2001, we focus on being customer driven, and maintaining a professional high caliber company image through constant improvement. To keep our price competitive in the market, we have set up factories in mainland China. With the support of over 400 employees, over 15 A+ certified engineers. We have our own molding factory, injection workshop and PCB workshop, so we can open new molds for our customers quickly and accept OEM & ODM orders.

★ We are operated strictly according to ISO9001:2008, and all of our products have passed CE, FCC and RoHS certificate. Most of the power bank are adopted SONY/SAMSUNG/PANASONIC/LG cells and some used Chinese cells to meet customers’ need. All of them are successfully marketed to America, Europe and Southeast Asia. Now there are more than 20 clients in America, 132 clients in Europe and 62 clients in Southeast Asia.

★ iRun is our brand for power bank, which makes your life more fun and more convenience. iRun is right here for your choice.

★ We're devoting ourselves on laptop power supply/ac adapters since 2001. OEM inquiry is welcome; MOQ 50pcs. Power adapters Fujitsu 24V 2.65A (5.5mm*2.0mm) & Panasonic 15.6V-5A (5.5mm*2.5mm) are customized models and sold well since produced.

  • Feedback
  • Returns Policy
On-Time
Delivery
75.86%
Product
Accuracy
75.86%
Customer Service
Statisfactory
83.33%
233 Reviews (75% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 53
Anonymous
Ordered on 6/9/2017
Took forever to arrive 7/7/2017 3:30:42 PM
The charger does not fit my laptop model.
iRun's Power Response:
Dear Buyer,

Your order was received on June 10th, and we sent you the message to ask your laptop model to check whether it would fit, both on 10th and 11st. But such a pity, no answer from you.
Then it was arranged on 12nd, with tracking NO# LW412663127CN; which arrived in 16 natural days (just within the estimated delivery time: 8-15 business days).

Could you please kindly contact us for problem resolution in advance when you were going to leave the feedback next time?

Thanks & Best regards,
iRun's Power
  • No
  • No
  • Didn't contact
Did you find this review helpful?
Linda G.
Ordered on 6/1/2017
Great 7/5/2017 7:59:34 AM
Product worked, came when expected, very satisifed.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Joe F.
Ordered on 6/2/2017
Slow Delivery 6/29/2017 1:24:48 AM
Can't say whether it was delivered on time or not. The tracking information showed only that it had been packaged/shipped for over two weeks. Product is good and as promised.
  • No
  • Yes
  • Didn't contact
Did you find this review helpful?
Victor R.
Ordered on 2/15/2017
6/26/2017 11:20:55 PM
Item did not work!!!!!
  • No
  • No
  • Didn't contact
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Anonymous
Ordered on 5/26/2017
Poor quality product. Decent but not great service. 6/23/2017 6:25:13 AM
I bought two different iPhone lightning adapter cables from them. One is defective and the charging port does not work. The audio cable also has the sheath coming off. I contacted them and they agree to refund 80% of the cost.
  • Yes
  • No
  • Yes
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Michael S.
Ordered on 5/8/2017
6/9/2017 6:57:38 AM
Customer service was excellent. I was contacted to ensure I was ordering the proper charging cord for my laptop. Item shipped from China and took over 2 weeks. I was never really given a estimated delivery time. Fortunately, this was a secondary charging cable so I didn't have to move the cord from room to room so there was no urgency. The item did not come with the cord to connect from the transformer to the wall outlet, so I had to purchase that after I received the item.
  • Yes
  • Yes
  • Yes
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hsiming h.
Ordered on 4/21/2017
Meh 5/18/2017 7:32:30 AM
Good to have a U.S store but failed to mention that the adapter i had purchased was being shipped from their store in China. Took over a month. And when the part arrived it works but the connector to my monitor is loose so i used scotch tape to keep it connected. I did that vs attempting to get a return since im guessing it may take around 2 months from shipping alone.
iRun's Power Response:
Dear Customer,

A great pity to receive the poor review from you.

Please kindly see the trace for your checking:
2017-05-08 14:32,Delivered, In/At Mailbox, NEW YORK
2017-05-08 10:16,Out for Delivery, NEW YORK,NY,10026
2017-05-08 10:06,Sorting Complete, NEW YORK,NY,10026
2017-05-08 01:41,Arrived at Unit, NEW YORK,NY,10027
2017-05-07 08:41,In Transit to Destination,
2017-05-06 08:41,Departed USPS Destination Facility, NEW YORK,NY,10199
2017-05-05 19:15,Arrived at USPS Facility, NEW YORK,NY,10199
2017-05-05 16:59,Departed USPS Facility, FLUSHING,NY,11351
2017-05-05 10:41,Arrived at USPS Facility, FLUSHING,NY,11351
2017-05-02 13:44,Processed Through Facility, ISC NEW YORK NY(USPS)
2017-05-02 13:44,Origin Post is Preparing Shipment,
2017-04-24 18:53,Acceptance, CHINA
2017-04-24 18:51,Processed Through Facility, XIAMEN EMS,CHINA

It was just 14 days delivery! We really didn't know why you said it took over a month!

And from the item description page, we can easily see a such default mention "In stock. Ships from China. Most customers receive within 9-18 days.
Sold and Shipped by iRun's Power".

Sorry for all troubles to you; however, please check all details before purchasing next time. Thank you so much!

Best regards,
iRun's Power
  • No
  • Yes
  • Didn't contact
Did you find this review helpful?
Matt C.
Ordered on 4/5/2017
Decent knock-off 5/2/2017 5:18:25 AM
Item works, so far. Experience is these bricks last 1.5-2 yr and then give up the ghost. They are always a little off fit and finish but nothing bad. Like this one was a little stiff to remove the fixed plug and attach the extension cord.
That's all I can say for it in one week.
Oh, the China post took like a month or more. I forgot I ordered and was about to hunt for one online. YMMV
  • No
  • Yes
  • Yes
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Mary V.
Ordered on 4/3/2017
4/28/2017 4:55:15 AM
This product does not actually have an "adapter" on it. We will have to purchase the adapter now to allow the phone to be MHL compatible.
  • Yes
  • No
  • Yes
Did you find this review helpful?
Jack C.
Ordered on 3/25/2017
Great Seller 4/20/2017 4:40:28 AM
Expedient shipping experience and product recieved as advertised. Would recommend this seller.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 3/26/2017
Package Delay 4/20/2017 2:51:46 AM
I didnt expect a package to take almost double the delivery time to get here
  • No
  • No
  • Didn't contact
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kui c.
Ordered on 1/30/2017
3/11/2017 11:03:07 AM
Doesn't work
  • Yes
  • No
  • No
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Debra M.
Ordered on 1/5/2017
Great Speedy Service 2/23/2017 10:45:52 AM
I was very happy with the product, but hadn't notice that the electrical plug was not part of the purchase. Wish I had known sooner.
  • Yes
  • Yes
  • Yes
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Laurel J.
Ordered on 1/9/2017
Great Replacement Charger 2/12/2017 7:32:10 PM
Ordered this item to replace charger for my Asus A55A series laptop. So far, works for charging my laptop and still is working a month after receiving it. Overall happy with this purchase.
  • Yes
  • Yes
  • Didn't contact
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travis s.
Ordered on 1/9/2017
2/7/2017 9:20:06 AM
Still need return address. Or RNI to return
iRun's Power Response:
Dear Valued Customer,

Really sorry to bring you a bad experience. When you required the return we did agree with that immediately. Then there was no news from you again.

Please trust we're doing our best to provide our customers 100% satisfactory all the time.

Your sincerely,
iRun's Power
  • Yes
  • Yes
  • No
Did you find this review helpful?
STACEY A.
Ordered on 1/8/2017
Reliable - good seller 2/7/2017 6:28:52 AM
Highly recommend.
iRun's Power Response:
Excellent buyer! Thanks a lot for your business!!! 5 STARS.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
John O.
Ordered on 1/1/2017
good 1/29/2017 7:47:41 AM
I received the product sooner than expected
iRun's Power Response:
So glad to know you're satisfied with our product & shipping service.
Excellent buyer. Thanks!
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Andreas G.
Ordered on 12/31/2016
No surprises 1/28/2017 2:34:15 PM
The product and delivery were as advertised. No surprises.
iRun's Power Response:
Thank you for an easy, pleasant transaction. Excellent buyer. A++++++.
  • Yes
  • Yes
  • Didn't contact
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Tomas E.
Ordered on 10/31/2016
Garbage chord for cheap 11/22/2016 5:28:28 AM
The chord worked for 2 days and stopped working. Now my son can't charge his laptop again. If it wasn't so cheap I would be upset.
iRun's Power Response:
Hi friend,

We're so sad you give us a poor review before contacting us. :-(
However, we always try our best for 100% customer satisfaction. So, did you make sure it's the problem of the AC Cord, not the old adapter. If not, please kindly try it with Other charger (with 3-Prong outlet) again. If it still don't work, we would give you a best solution. Is that OK? Hope it can help you. :-)

Best regards,
Sophia
  • Not answered
  • Not answered
  • Not answered
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Howard E.
Ordered on 10/18/2016
shipping time may not be worth it 11/10/2016 5:41:55 AM
Items that ship direct from China can actually take a month to reach a major metro area in the U.S. Consider whether the price is that much lower than what is available locally and whether you can wait a month (site says up to 18 days, but that's wrong) for it to arrive.
iRun's Power Response:
Hi friend,

Thanks for your feedback.
However, now it's because of the peak season during this period, so, the small parcel transport takes longer time than usual. Hope you can understand. Thank you! And we just check your ePacket parcel#LT303788228CN, and find it was delivered within 25 days --"2016-11-14 16:42 ROCKVILLE, MD 20850, Delivered, In/At Mailbox". Did you receive the item?? :-0 If not, you could kindly call your local post office to have your parcel delivery ASAP. Hope it can help you. :-)

Have a nice day!

Best regards,
Sophia
  • Not answered
  • Not answered
  • Not answered
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