- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
thank you for coming DANUS store
Dear friend. Welcome to DANUS store. We come from china, a manufacturing and producing country, so we offers wholesale pricing to the public. We strive to bring our customers the best merchandise and lowest possible prices. We usually ship to USA by ePacket(EUB), the ship cost is lowest can save lots of your money, so you can buy free shipping from us. However, it would take about 2 week for delivery, usually 7-15 days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us. We believe communication can solve everything.
BTW, if you want to wholesale or want more faster to get your item. please contact us, we can send your item with Express delivery (EMS, DHL, FEDEX etc.). We sincerely hope you would get satisfy from DANUS. Give us a message, we are always here to assist you. thanks for your reading.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.