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GPK Systems

At GPK Systems we put our customers above anything else. We understand the importance of fast and accurate shipping/delivery of your merchandise. Our shipping/delivery service exceeds standards on a regular basis! We will try our best to ship your order the same day (place your order before 1 pm CT Monday-Friday for the same day shipping). Standard Shipping is USPS First Class (delivery: 2-5 business days) ; Expedited Shipping is Priority USPS (delivery: 1-3 business days). All purchases over $200 will be shipped via UPS with signature confirmation and insurance included in the price of shipping. Please allow additional time for delivery during holidays/weekends. Shipping notification email will be sent & tracking info will be entered into your order page within 24 hours after your order was placed. Track progress of your merchandise by entering your tracking number into www.usps.com / www.ups.com. Please contact us via e-mail at GPKCustomerService@gmail.com if your have any questions.

Sincerely,
GPK Systems, Inc.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
75.00%
Customer Service
Statisfactory
50.00%
110 Reviews (81% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 20
Todd G.
Ordered on 1/22/2017
Buyer Beware 2/7/2017 10:35:51 AM
I bought two simple AC adapters for my new laptop to keep at the office and one for home. What they sent me was two Car Adapters for my laptop even though the description and the picture clearly showed the AC product. After getting the RMA # from the vendor, I had to spend my own money to ship the wrong products back. It has been over a week since I should have received my original (correct) order and still have not heard back from the vendor. I sent the RMA via Priority Mail to track it so I know they have received the package already yet I have no update as to the status of my corrected order back to me.

I have bought numerous items from NewEgg over the years and this is the first time they were just the intermediary for the purchase yet they took no official responsibility for the return issue. Personally I would beware of buying items from GPK Systems in the future due to the hassle it has been so far.
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John C.
Ordered on 10/12/2016
AC Adapter purchase 11/5/2016 3:06:14 PM
Purchased an AC adapter for an external USB storage device from seller. Part didn't work, contacted new egg customer service and they then reached out to the seller. Was never contacted by seller to.setup a return or refund. Wouldn't recommend them
GPK Systems Response:
Dear Customer,

We very much regret to learn about this issue. Our customers' satisfaction is our ultimate priority.
Please note, we have checked our records and there are no messages from NE Customer Service team pertaining to the issue described.
We just sent you a direct PM and hope to hear from you soon, so that we may resolve this issue to our best professional ability.
Yet again we would like to apologies for this unforeseen matter.

CS Team
GPK Systems Inc
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D O.
Ordered on 11/24/2015
Owner 2/16/2016 10:17:35 AM
This AC adapter melted on the first use! Would not recommend to anyone.
GPK Systems Response:
Dear D O,

We are very sorry to hear about this issue. Please contact our customer service they will process a replacement for you, all our products cover by 1 year warranty. Our main goal is satisfaction of our customers.

Sincerely,
Sales Support Team
GPK Systems, Inc.
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tkedge1
Ordered on 5/9/2015
Mishandled Entirely 6/1/2015 9:10:23 AM
the cable they sent me didn't work, and when I contacted them, I had to pay to ship it back so they could validate, which I was fine with... but when I got my refund, it was only for the product... so ultimately I lost money trying to send my business through on of neweggs marketplace vendors...

buyer beware.
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needstuff
Ordered on 12/27/2014
Great seller 1/2/2015 1:39:39 PM
Shipped very fast!! As described. Thanks.
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Anonymous
Ordered on 12/5/2014
Quick shipment! 12/11/2014 5:36:16 PM
Product delivered quickly and as described. Recommended seller!
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maurice82c
Ordered on 11/5/2014
fast refund. 11/27/2014 9:43:13 AM
i ordered a charger and never got it, instead I got a refund.
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Kate
Ordered on 11/5/2014
Great 11/12/2014 8:40:19 AM
Great Seller. Item arrived exactly as described and very fast. Very Satisfied.
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Easy_Co
Ordered on 11/5/2014
Great Seller 11/10/2014 9:38:25 AM
As stated above, just a great seller here. My item was shipped on the same day. Adapter I purchased is of a great quality (doesn't look like an off-shore knock off).
Package was very well packed.

A very happy customer here. Thank you GPK Systems !
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 10/7/2014
Really Bad Experience 10/28/2014 10:31:55 AM
Ordered two computer cords/adapters. Only sent 1 and then the power cord did not fit into the AC adapter that they sent. Called Newegg to correct and two weeks later they still have not sent me a return package or credit my Amex. Really poor experience overall and terrible customer service.
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0 out of 2 people found this review helpful. Did you?
nyskydiver
Ordered on 9/11/2014
Awesome!! 9/15/2014 7:37:05 AM
Great experience, my charge was delivered fast and it worked like magic! A+ Will do business again.
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2 out of 2 people found this review helpful. Did you?
ccp421.info
Ordered on 8/31/2014
Fast shipping 9/12/2014 8:05:15 PM
I Ordered a product, they shipped it, and guess what I got it.
Simple as that folks, wish all companies did this.
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2 out of 2 people found this review helpful. Did you?
Furiouscustomer
Ordered on 8/25/2014
TERRIBLE EXPERIANCE 9/9/2014 8:52:27 AM
Giving this company a '1' is more than I want to do! I ordered a few items over 2 WEEKS ago (Paid for 2day shipping), and still have not received it. I have been on the phone with Newegg numerous times, was given the phone number for GPK, every time I call, I am going straight to a voice mail. I've left several messages, with no reply.
I am beyond furious! Not only do I have to wait for a return, I have to purchase these items again, through another resource.
RIDICULOUS!
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0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 8/23/2014
Delivery only. 8/27/2014 8:14:46 PM
My review is strictly on the delivery. I ordered a 2 day shipping and I am currently on day 3, without my product. It was shipped very early morning on Monday and it is currently Wednesday night.

If you offer 2 day shipping, I expect you to honor the specificity of your time frame.
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0 out of 3 people found this review helpful. Did you?
James
Ordered on 8/26/2014
Outstanding !! 8/26/2014 12:20:20 PM
Very pleased with the seller. My order was processed and shipped within an hour. Will purchase from them again.

Thank you GPK !!
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2 out of 2 people found this review helpful. Did you?
MemoND98
Ordered on 8/9/2014
Great Seller 8/25/2014 2:11:32 PM
Item arrived quickly and works great!
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1 out of 1 people found this review helpful. Did you?
TroyATL
Ordered on 7/24/2014
Great Company Great Product 8/14/2014 9:37:41 PM
I am most skeptical about shopping for things through party sellers at all times. I purchsed a charger for my Lenovo ThinkPad X1 Carbon from this company. It arrived well packaged and works perfectly. It was a great experience shopping with this company I recommend them for anyones electronic needs. I will definitely shop with them again.
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1 out of 1 people found this review helpful. Did you?
Telomir
Ordered on 7/3/2014
Quick shipping, item as described, loving it! 7/12/2014 5:27:38 PM
What can I say? Perfect seller, perfect item, perfect shipping, EXACTLY as described - definitely would recommend and would buy again!
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 6/2/2014
email address no longer existed 6/19/2014 9:39:50 AM
I can't check my order status
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2 out of 5 people found this review helpful. Did you?
Scott
Ordered on 4/30/2014
Great! 5/24/2014 12:23:29 AM
No issues. Fast processing, fast shipping and delivery.
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2 out of 2 people found this review helpful. Did you?
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