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CONTEC MEDICAL SYSTEMS CO.,LTD (hereinafter referred to as CONTEC) focusing on research, manufacture and distribution of medical instruments, was founded in 1992 as a high-tech company. CONTEC locates in Economic & Technical Development Zone in Qinhuangdao covered an area of 125 acres and building area of over 100000 square meter, which is one of the largest bases for R & D and production of medical devices in China.
CONTEC was dedicating to research, manufacture and distribution of medical devices, now we have developed more than 20-category products contained Pulse Oximeter, Sphygmomanometer, ECG, EEG, Ultrasound Equipment, Patient Monitor and Image Equipment,etc. And we have established a modern scientific and effective manufacture system and management system, independently designed and developed many advanced products, such as Pulse Oximeter, Electronic Sphygmomanometer, Blood Pressure Monitor, Arteriosclerosis Examine, 1-12-channel ECG, Portable ECG Monitor, ECG Workstation, Digital Brain Electric Activity Mapping, Dynamic EEG System, Pocket Fetal Doppler, B-ultrasound Diagnostic System, Sleep Apnea Screen Meter, Polysomnography Analysis System, Pulse Rate Meter, Spirometer, Urine Analyzer, Oxygen Concentrator, Patient Monitor and Multi-parameter Vital Signs Monitor, and we own 50 national patent, 37 software copyright, our products have passed CE, FDA and COS/VIOS certificate. At present, CONTEC produces and distributes more than 2000000 products per year, which were distributed to over 180 countries and regions.
CONTEC adheres to the people-oriented, innovative development ideas, endeavors to achieve the goal of the international market, informative management, diversifiable product, we also dedicate to research and product high-tech products with more advanced in technology, more prefect in function, and more predominant in performance, to work CONTEC to a world-class modern enterprise.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.