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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

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Genesis established in September, 2011. A Reliable China wholesale and retail Online Shop with Diverse & High Quality Products where you can buy China Products at Best Price. We mainly deals various of articles for daily use products. We are specialize in LED lighting products,video games,computer accessories, Mobile phone accessories, clothing, home and garden items, jewellery, media player, car accessories and so on. In the future. we will constantly enrich our items and try to do the best for the customers.
Genesis is committed to providing each customer with the highest standard of customer service.

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34 Reviews (70% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-11 of 11
Lisa
Ordered on 4/15/2015
I have not received these items 5/8/2015 6:12:21 AM
2.5" to 3.5" SSD HDD Metal Hard Drive Mounting Kit / Bracket Adapter / Converter 10
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m78
Ordered on 2/6/2015
this seller is not wonderful 2/19/2015 4:03:45 AM
The product was fine, but I did not know they were from China. Nor did I know it would take weeks to arrive. They ignored every email I sent them. Beware.
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Vasche
Ordered on 12/21/2014
Ordered December 22nd. Still no delivery. 1/11/2015 2:11:09 PM
That'll probably be the last time I order something off of newegg.
Shipment use to be next day, now it's 20 days and still no merchandise.
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Barath
Ordered on 8/4/2014
Awesome 8/17/2014 7:38:37 PM
This seller has been extremely helpful and prompt when emails sent concerning the product enquiry. I will definately recommend this seller to my friends. Thank you
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Johnny 5
Ordered on 7/21/2014
Fast Delivery & Data Works! 8/4/2014 9:35:50 AM
I was happy that it was a relatively speedy delivery from our friends in China. The cable has a real cool look and no problems with data transfer!
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mb
Ordered on 7/8/2014
Highly recommend 7/25/2014 2:11:27 PM
prompt shipping. product as described and worked
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WD0FIA
Ordered on 7/5/2014
Nice bracket 7/24/2014 1:08:03 AM
Item was as described, shipped promptly.
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Anonymous
Ordered on 6/3/2014
WONDERFUL is not wonderful 6/27/2014 12:55:45 PM
I have had problems with the last two orders I placed with Wonderful; I ordered six foot long iphone charging cables and instead received three foot long cables. I talked to a person at Newegg and she said she couldn't help me because it was a third party. I've e-mailed the third party and asked for a refund.

First, I don't find this to good service by Newegg to just pass me off to a third party and not help me in resolving my problem. If Newegg continues to advertise third party supplies but is unwilling to assist in resolving problems, then I will have to consider other alternative to Newegg.

Also, I'm concerned that Newegg suppliers are engaged in false advertising; they advertise six foot cables and ship three foot cables. I can see making a mistake once, but not twice. That indicated malicious intent and false advertising to me.

Depending on how you decide to respond to my concerns, will be a determining factor in me choosing to continue to do business with New egg.
WONDERFUL Response:
We do apologize for the inconvenience we brought to you.We are willing to solve the problem for you .Pls provide us with the correct order number .Thanks.
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Jay
Ordered on 5/22/2014
Excellent 6/18/2014 8:10:52 PM
Excellent customer service. Also surprisingly fast shipping for shipping from China.
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RC
Ordered on 4/8/2014
Undelivered 4/25/2014 2:32:48 PM
Never rec'd item sales order 245218398. Money being refunded but will have to order again!
WONDERFUL Response:
Dear buyer,
So sorry to disturb you,really sorry to hear you still haven't received your item,but we have sent your item on Apr.9th. now I got the tracking number for you:
No. LN294048257CN
and I have checked it for you,it shows Your item was delivered at 12:51 pm on April 17, 2014 in SAN JUAN CAPISTRANO, CA 92675.please check it one more time for certainty,maybe it is in your local post, ,really sorry to cause you so much inconvenience,we are trying our best to improve the shipping service,please forgive me,could you please tell me what can I do to make you happy? how about refunding some money to you as a compensation? and if you like,we can resend a new item to you as a gift, do you agree? please just be so kind not to leave a negative feedback for us,cause it's not good for the sellers,and you are a nice buyer,so I think everything will be solved in a peaceful way in the end, now please give me your good suggestion,I will try my best to help you,wish to get your fast reply,have a nice day :)
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LividGoat
Ordered on 3/18/2014
Slow Shipping 4/15/2014 11:35:52 PM
I can't really fault the seller, but if I had noticed this was an over-seas shipper, I probably wouldn't have made this purchase. The shipping took several weeks.
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