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Introduction

Since its foundation in 2004, Ugreen have been specializing in products and solution for professional audio & video connectivity, and multimedia converters etc. to meet various needs of customers. At the beginning, we offered OEM/ODM service for international brands. From 2006, we adjusted strategies, and focused on product development and design according to market demands. Our engineers consistantly keep passion and mission to develop better products to improve customers’ visual and auditory experience.

Through 10 years endeavor, Ugreen have been well recognized in market, and grown into a comprehensive company devoting to R&D, design, manufacture, and brand marketing. However, Ugreen staff always keep a heightened sense of crisis. Therefore, We regularly do self-reflection, and gather market feedback about our service and products, to find ways for continuous improvement.

At the same time, we well understand that quality is premise of everything for a successful brand. Our QC colleagues strictly supervise every production process according to original product design, like performance, workmanship, durability etc.

All Ugreen staff have been striving hard to improve customer experience of our products, as every one in Ugreen team share the same goal, an ultimate goal, that is Customer Satisfaction.



Ugreen Philosophy

U--Uncompromising Quality
G--Gather Market Feedback and Make Quick Response
R--Refined Product Design
E--Exceptional Price Performance
E--Excellent Technical Support
N--Never Ceasing Innovation


Ugreen Products Warranty

Ugreen offer a 12 months warranty for all our products against defects in materials and workmanship which result in failure during normal usage.
If you have any feedback about our product design, quality and service, welcome to contact us at support@ugreen.com.cn .

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261 Reviews (93% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 20
Brian
Ordered on 2/25/2015
3/19/2015 11:28:21 AM
Shipping was fast, but cable was defective. Had to hold it at a certain angle to get it to work. I'm sure this is not their standard since there seems to be a lot of positive reviews. Also - HDMI cable was flat - thought that was odd.... Didn't know if that would be good or not.
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PanskiKow
Ordered on 3/5/2015
UGREEN 10211 6ft 2M Premium Displayport 1.2v Male to Male 3/14/2015 1:11:56 PM
UGREEN 10211 6ft 2M Premium Displayport 1.2v Male to Male Cable is very good quality cable. The latches are gold plated which was very nice. I was able to run second monitor with my HDMI 1920 x 1080p and up scaled the second monitor Dvi-D with display port with this cable no problems. Would recommend to anyone.
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Finn
Ordered on 2/6/2015
Wrong Power Supply 2/27/2015 2:46:57 PM
Item was shipped w/ wrong power supply, otherwise it would have been 5 egg's
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Roger
Ordered on 2/7/2015
UGREEN 40205 HDMI Switcher 5x1 2/19/2015 8:16:30 PM
This is a great product from Ugreen. Ugreen provided fast delivery & very good product. I would highly recommend buying any of their products. They sent me an email to confirm delivery. Very nice touch from their customer service. Worth every of the 5 stars I gave them.
Will not hesitate to make further purchases. Thanks again Ugreen
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natdog300
Ordered on 12/27/2014
Awesome Gadget 1/13/2015 6:25:06 AM
I purchased this to have just in case I needed it and am very satisfied with the purchase
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Chris
Ordered on 12/10/2014
Item worked for about 5 days 12/24/2014 9:54:43 AM
After about a week my connection would come to a halt requiring me to reset it multiple times during the day.
Ugreen Group Limited Response:
Hello Chris,

Thank you so much for your feedback, which is very important to us.
We sincerely apologize for any inconvenience brought you.
Firstly, please kindly make sure that everything is well connected, from your PC to your patch cords.
Secondly, may I know you have installed the right driver for your operating system.

If you have tried above ways and did not work , please feel free to contact us for replacement.

Hope you have a nice day.

With warm regards,

Echo from Ugreen Support Team
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Cal in Florida
Ordered on 10/24/2014
Excellent product and service 11/18/2014 6:25:50 PM
Good price, good product, quick delivery. In fact they sent to me a notice just before it was delivered. Worked perfectly right out of the box.
Ugreen Group Limited Response:
Dear Cal, Echo feel so warmed to receive your trust and affirmation to my work. Welcome to visit our store again. ^_^
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Randy
Ordered on 11/9/2014
Awesome Goods 11/11/2014 7:33:13 PM
Well built products with nice package. Really good prices and prompt shipping, thank you
Ugreen Group Limited Response:
Dear Randy, thank you to chose UGREEN. It's our honor to make your life convenient.
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Celina
Ordered on 11/5/2014
Nice package and good quality 11/7/2014 7:01:47 PM
good products with nice package..also come with great price..would visit this store again..
Ugreen Group Limited Response:
Dear Celina, haha... warm welcome, Echo is always here for your service.
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Cal in Florida
Ordered on 10/24/2014
Ugreen is Ugood 10/31/2014 7:44:23 PM
Fast delivery, product worked right out of box, fair price.
Ugreen Group Limited Response:
Dear Calvin, thanks for your precious feedback, just like a ray of sunshine, very warm, and inspire us to do better and better.
May joy and health always be with you.

Greetings from Echo in UGREEN Team.
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Anonymous
Ordered on 9/11/2014
Fast and accurate 10/18/2014 8:30:29 PM
They sent exactly what I ordered QUICKLY. Not too much more I could expect. I wish that all transactions went like this.
Ugreen Group Limited Response:
Dear Karl Mueller, your brief but inspiring comment is really a good gift to all team memember in UGREEN. We will do better in future. Thank you, dear friend. ^_^
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Eryxx
Ordered on 9/2/2014
Fine seller 9/24/2014 5:54:50 AM
Item arrived on-time and just as described, even better, actually.
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Gabe
Ordered on 9/7/2014
Good and Fast 9/11/2014 6:21:33 PM
Shipped pretty darn fast. From date of order, it took 4 days to get to me. Exactly what I ordered. Wish he had more products for me. If I need other cables, I'll check out their store first.
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Anonymous
Ordered on 7/14/2014
Good trustworthy company 7/21/2014 9:10:09 AM
I ordered a displayport to vga adapter and thats exactly what I got, great quality and fast shipping. In conclusion I highly recommend this seller
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Old Wire
Ordered on 7/7/2014
Good customer service. 7/13/2014 9:47:27 PM
Seller sent two email messages to keep me informed, and seem eager to help.
Package arrived on time, along with other items I had ordered, and in excellent condition.

I rated 4 stars only because toward the end of the first email message sent to me, it read, ' ...contact us anytime at ***Email Address is Removed***' , exactly as your read it! I have no idea if the sender's email address would actually go back to the sender, or wind up in some unmonitored mailbox.
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gary
Ordered on 7/2/2014
Great seller 7/10/2014 3:13:41 PM
Great price, fast shipping, can't ask for anything more.
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Adyod
Ordered on 6/28/2014
Very Good 7/7/2014 9:51:49 PM
fast shipping, good condition, very good comunication
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Anonymous
Ordered on 6/25/2014
Great seller 7/7/2014 12:49:35 AM
Fast shipping, frequent communication, concerned about customer service, item has warranty, well-packaged. Overall recommended!
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Wegas
Ordered on 6/20/2014
good communication 6/26/2014 9:11:57 AM
excellent seller, good communication, would buy again
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Anonymous
Ordered on 6/6/2014
Great seller 6/20/2014 8:47:38 AM
Got exactly what I ordered and seller shipped on time. Would do business with them again.
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