- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Seven Seas Jewelers is the premier designer and retailor of high-end fine jewelry online. Seven Seas is committed to providing its customers with the largest and finest selection of engagement rings, wedding bands, bridal jewelry, fine fashion jewelry and certified loose diamonds.
Customized jewelry is an Seven Seas Jewelers specialty with options to design your own engagement ring, pendant necklace, monogram necklace, earrings or start from scratch and submit your own design and our highly skilled jewelers will customize a handmade piece of jewelry made for you.
All of our jewelry is carefully delivered, and in some cases hand delivered, to the destination of your choosing and comes in a discreet packaging so you can keep this beautiful jewelry the surprise it’s meant to be.
Let our expert customer service team happily help you with any and every step of finding that special piece of jewelry. We’ve been leaders in the online jewelry industry because we have always put your needs first because we know that everything needs to be perfect when purchasing fine jewelry.
With an always-helpful attitude, and knowledgeable and qualified staff, there’s no doubt that Seven Seas is as committed to the quality of their precious gemstones and diamonds as they are to giving you one less thing to worry about when shopping for fine jewelry.
- Returns Policy
All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
Products that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
Free gifts that were included in the purchase must also be returned.
Diamonds and other items that included a Diamond Certificate must be returned with the original Certificate. If the certificate is not included we must deduct $300 per certificate, from the amount being refunded.
Engraved items are non-refundable
If an item has been worked on by another jeweler other than Allurez, then the item is non refundable.
Special and custom made orders are not refundable
Packages must be received at our office within 30 days of the day the item was purchased.
Gift Cards are not returnable.
We do not refund our shipping cost.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.