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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Thank you for shopping with us! We are committed to provide the best possible shopping experiences for all of our customers! We specialize in refurbished items for Apple, Samsung and many other big brands at affordable price. We only carry high quality items.
We love our customers! We are known for best customer service!

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733 Reviews (61% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 174
yoon k.
Ordered on 7/12/2016
Better condition than I thought 7/17/2016 7:40:54 PM
Condition of iPhone is good. Receive the shipment in 2 days. So far working great! Thank you!
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yoon k.
Ordered on 7/12/2016
Better condition than I thought 7/17/2016 7:40:54 PM
Condition of iPhone is good. Receive the shipment in 2 days. So far working great! Thank you!
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CHRIS C.
Ordered on 6/13/2016
Is there any rating less than one? If there was this seller would get it. Sold me a used refurbished iPad as new! 7/7/2016 9:29:09 AM
DO NOT BUY FROM THIS SELLER. Advertised an iPad as new but it arrived very used and banged up. Contacted new-egg for weeks trying to resolve this. Still nor reply - new-egg has been useless. They allow this type of seller to list things on their site and then you are on your own for help! I PAID FOR A NEW ITEM !!!
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0 out of 1 people found this review helpful. Did you?
CHRIS C.
Ordered on 6/13/2016
Is there any rating less than one? If there was this seller would get it. Sold me a used refurbished iPad as new! 7/7/2016 9:29:09 AM
DO NOT BUY FROM THIS SELLER. Advertised an iPad as new but it arrived very used and banged up. Contacted new-egg for weeks trying to resolve this. Still nor reply - new-egg has been useless. They allow this type of seller to list things on their site and then you are on your own for help! I PAID FOR A NEW ITEM !!!
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0 out of 1 people found this review helpful. Did you?
Gareth M.
Ordered on 5/1/2016
didn't work 6/23/2016 9:47:40 AM
top button didn't work, requested replacement, sat waiting with no phone for replacement for over 2 weeks, then they just issued a credit, I wish they would of told me no replacement would be sent.

just ordered replacement, replacement arrived, this one is blocked for either being stolen or non payment of bill, got to RMA that one as well.

will it be 3rd time is a charm?
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 6/1/2016
My JemJem Experience 6/22/2016 3:35:41 PM
I ordered two iPhone 4s refurbished phones from JemJem, but received one iPhone 4 and one iPhone 4s. Since the phones were needed as gifts to others, I didn't have the time to return the iPhone 4 for a 4s. I am disappointed and will probably not order from this company again. I think they should ship the requested phone and not an older model.
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1 out of 1 people found this review helpful. Did you?
Daniel M.
Ordered on 5/18/2016
Smashed and scratched phone 6/6/2016 6:08:56 AM
Refurbished doesn't mean the phone would come Smashed or scratched. The phone must come looking like new, or it would need a refurbishment. So, try to respect your customers, because it is not acceptable. I bought from other seller before and the phones came almost like new, only with acceptable small and light scratches.
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2 out of 2 people found this review helpful. Did you?
Daniel M.
Ordered on 5/18/2016
Smashed and scratched phone 6/6/2016 6:08:56 AM
Refurbished doesn't mean the phone would come Smashed or scratched. The phone must come looking like new, or it would need a refurbishment. So, try to respect your customers, because it is not acceptable. I bought from other seller before and the phones came almost like new, only with acceptable small and light scratches.
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Jesus A.
Ordered on 5/16/2016
5/26/2016 10:40:12 AM
These guys are super fast. Was not sure how long my order would send in so i contact them and got an immediate response saying my order was shipped. Two days later my order was there and was in the best condition possible, its like if i got it back when it was new out of the box. I would recommend buying from these guys.
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Jesus A.
Ordered on 5/16/2016
5/26/2016 10:40:12 AM
These guys are super fast. Was not sure how long my order would send in so i contact them and got an immediate response saying my order was shipped. Two days later my order was there and was in the best condition possible, its like if i got it back when it was new out of the box. I would recommend buying from these guys.
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Jose S.
Ordered on 5/16/2016
Thank you 5/21/2016 1:29:58 PM
Got exactly what I ordered within 3 days. Thanks!
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Jose S.
Ordered on 5/16/2016
Thank you 5/21/2016 1:29:58 PM
Got exactly what I ordered within 3 days. Thanks!
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Kierstynn W.
Ordered on 4/21/2016
Been lied to 5/3/2016 9:56:26 PM
Supposedly my tablet that I ordered on 4/21 was shipped out on the 23rd. Well, I should say, it was shipped, just to the wrong address. I am still waiting and according to the tracking on USPS, this seller has re-shipped it to the SAME WRONG ADDRESS so I won't get it for another 2 weeks probably. As nice as the customer service rep is, it doesn't negate how inefficient and horrible the service has been. I would never recommend buying from this seller again and will make certain when I order my brother's tablet next week that I find a far more reliable seller!
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3 out of 3 people found this review helpful. Did you?
Kierstynn W.
Ordered on 4/21/2016
Been lied to 5/3/2016 9:56:26 PM
Supposedly my tablet that I ordered on 4/21 was shipped out on the 23rd. Well, I should say, it was shipped, just to the wrong address. I am still waiting and according to the tracking on USPS, this seller has re-shipped it to the SAME WRONG ADDRESS so I won't get it for another 2 weeks probably. As nice as the customer service rep is, it doesn't negate how inefficient and horrible the service has been. I would never recommend buying from this seller again and will make certain when I order my brother's tablet next week that I find a far more reliable seller!
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3 out of 3 people found this review helpful. Did you?
TIME V.
Ordered on 4/26/2016
As Advertised! Good Seller! 4/30/2016 5:50:26 AM
Item is as advertised or better. Seller ships on time. Did not need to contact.
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0 out of 1 people found this review helpful. Did you?
TIME V.
Ordered on 4/26/2016
As Advertised! Good Seller! 4/30/2016 5:50:26 AM
Item is as advertised or better. Seller ships on time. Did not need to contact.
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0 out of 1 people found this review helpful. Did you?
Raphael D.
Ordered on 3/31/2016
Jemjem 4/8/2016 8:21:26 PM
Please do not purchase any products from these people
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2 out of 4 people found this review helpful. Did you?
Daniel N.
Ordered on 3/1/2016
SOLD me Stolen Phone!!!!! 3/10/2016 5:03:29 PM
No, do not buy from them. I got to store to activate my phone and it is a stolen phone!
Very embarrassing and frustrating, horrible seller, selling stolen goods.
No need to say any more! Except, rating scale does not go low enough, don't even deserve 1 egg.
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5 out of 5 people found this review helpful. Did you?
Daniel N.
Ordered on 3/1/2016
SOLD me Stolen Phone!!!!! 3/10/2016 5:03:29 PM
No, do not buy from them. I got to store to activate my phone and it is a stolen phone!
Very embarrassing and frustrating, horrible seller, selling stolen goods.
No need to say any more! Except, rating scale does not go low enough, don't even deserve 1 egg.
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5 out of 5 people found this review helpful. Did you?
Laurence M.
Ordered on 2/26/2016
top notch service 3/5/2016 2:28:44 PM
fast, reliable and specific
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0 out of 2 people found this review helpful. Did you?
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