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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

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Lension is an online retailer offering a comprehensive range of accessories for products ranging from electric accessories,cellphone accessories, computer accessories,cars with many categories in-between.
We are located in GuangZhou, China where a vast number of exciting and innovative products are manufactured. We offer our customers amazing savings compared to prices offered by traditional retailers for similar or identical products.

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157 Reviews (60% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 28
Timotei P.
Ordered on 12/5/2016
Never got it 12/28/2016 6:41:25 AM
The moment I bought it. I clicked on the tracking number, but it was invalid. After a few days I checked back, same thing. I contacted new egg support and they said they will contact the seller and the seller would get back to me in 2-3 days. The seller never replied after a week. I contacted new egg again asking to escalate the issue. One week later, still nothing, but I have been charged and they sent me an email asking to review.
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Brian R.
Ordered on 11/19/2016
Poor shipping and order processing 12/19/2016 5:48:07 AM
I ordered this Item on November 19th, Item was not shipped until November 29th from China, Item is still in China and it is the 19th of December with no delivery date in the foreseeable future if at all!!!!!

Very disappointed with seller and Newegg
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Matthew C.
Ordered on 3/28/2016
28 Days and a Bum tracking number 4/28/2016 11:03:23 AM
Still haven't received it yet 28 days in and all I have is a tracking number that says it doesn't exist. I know sometimes buying things from china can take a long time to arrive. With being held up in customs and probably sending by boat instead of plane. Dont know what happened, maybe they forgot about me.
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1 out of 1 people found this review helpful. Did you?
Milton B.
Ordered on 3/21/2016
Not efficient 4/4/2016 9:23:34 AM
Pay attention to the shipping information when you check out! This item is coming from overseas and could take as long as 3 to 4 weeks to get here. For an exhaust fan going out, that means my computer could shut down at any time. I'm going local to procure it and will return this item when it comes in. Cheap is not always best.
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jeffrey s.
Ordered on 12/18/2015
Really? This was wrapped up like a taped over bubble wrapped pipe bomb and delivered on front doorstep. Was afraid to open it. 1/13/2016 4:40:48 PM
Next time please use a real cardboard box enclosing the original packaging box. No one likes damaged crushed corners on their merchandise.
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Anonymous
Ordered on 11/7/2015
Over 20 days for delivery? 11/27/2015 6:36:16 PM
Its taken over 20 days for this simple CPU fan to be delivered.
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1 out of 2 people found this review helpful. Did you?
Korbo
Ordered on 11/2/2015
As expected, honestly. 11/25/2015 10:37:23 PM
Shipping time was average, considering it was from China.

Tracking was unfortunately lacking. More should be possible in 2015. International shipping is still not what it should be. Though I have no idea if this a fault of the seller.

Product was undamaged, but could only just barely be called properly packaged. Literally just wrapped the box in plastic, and shipped.

Listing for product was generic(no brand name), and was removed almost immediately after I ordered(and I don't think it was available for more than 2-3 days). Making me wonder about my order for a few days. And I can still write a review, but no one will ever see it.
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Anonymous
Ordered on 11/12/2015
Delivery Process is really bad 11/20/2015 7:08:14 AM
They give you a tracking number that you can't track your package, and it takes way too long to get package
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It made me a WAITER
Ordered on 9/27/2015
Stiiiiilllll waiting.... 10/19/2015 7:46:10 AM
Sep. 28 was the ordered date so it's been 21 days.
USPS Tracking shows no activity yet. (Not Found)
I gave an egg but frankly, no show, no egg.
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Anonymous
Ordered on 9/7/2015
phony tracking numbers 9/21/2015 12:25:26 PM
Hides fact you're ordering from China, with all the delays associated with that.
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CB5K
Ordered on 8/31/2015
Poor Customer Service 9/14/2015 3:21:03 AM
I contacted this seller twice about a shipment that was taking a long time to even get shipment tracking posted and both times they told me I was being impatient. Very rude and didn't actually answer my question.
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Anonymous
Ordered on 7/15/2015
Rate Seller: Lension 8/6/2015 8:42:54 AM
The order was not only late but also upon receiving the package there was no information Company information on the return address. The parts came in with no packing list or information of what they were or reference to the purchase order or anything. Just a package with two parts. Nothing we it was a process of elimination to what they parts were and where they came from. I would suggest the seller put some type of packing list when shipping material to it's customers.
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Lane68
Ordered on 7/16/2015
Ssslllloooowww 7/26/2015 8:56:38 AM
been weeks haven't received it. Pretty much letting it go
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g_zimmer
Ordered on 5/19/2015
Took FOREVER 6/22/2015 1:28:21 PM
I ordered a single internal MoBo speaker. It arrived in perfect working order and does exactly what it's supposed to do (it beeps once when the computer starts up).

However, it took over a month for my product to arrive. I understand that the time frame provided means that they are shipping from overseas (China?) and any items are held in customs until someone sees fit to release them (held ransom?). I was just a little disappointed that it took so long.
On a side note, they did provide a USPS tracking number, but it didn't show any activity until the package had been released from customs, which was well beyond the day they said it would arrive. I thought I had been scammed.
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Larry
Ordered on 6/5/2015
Slowest delivery ever 6/17/2015 12:14:18 PM
Must be a row boat from China, still waiting on Heat Sink to finish build. Will probably order a different heat sink from different vendor.

STAY AWAY FROM THIS VENDOR!
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Anonymous
Ordered on 6/3/2015
DO NOT ORDER FROM LENSION! 6/8/2015 6:46:07 AM
Had to email them to ask why my order hadn't been shipped when it'd been nearly three days any they hadn't sent me a tracking number, now I just tried the tracking number they've given me and it doesn't work! I've never had this problem with Newegg so apparently it's just this seller. Newegg, you should drop these guys and no associate with unreliable sellers!
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Anonymous
Ordered on 3/28/2015
good job 4/24/2015 12:22:39 PM
it came with in the time they said and it works
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Anonymous
Ordered on 12/19/2014
SLOOOOOOW DELIVERY 1/12/2015 6:59:51 PM
Ordered on 12-19-14.
WASN'T DELIVERED UNTIL 1-10-15!!!!
Seller sucks!
LENSION Response:
hi,
the tracking number has been changed to 9274899996307771410156 and the item has been delivered on 2015-01-06.you can track it on the website of USPS.
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Anonymous
Ordered on 12/9/2014
Processor fan 1/7/2015 10:28:57 AM
I've yet to receive the product i ordered, and it has been well past the 15 day shipping time, probably about 22 business days since i ordered it
LENSION Response:
hi,we are sorry about the shipping time.maybe there is some delay in transport.and we see that the item has been delivered on January 12, 2015.
Tracking Number: LN614105705CN

DATE & TIME STATUS OF ITEM LOCATION
January 12, 2015 , 2:12 pm Delivered FORT CAMPBELL, KY 42223

we are so sorry for the delay and hope you can accept our sincere apology.
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musachi
Ordered on 11/21/2014
cpu fan 12/16/2014 7:19:06 AM
mabe if i got my order i would have something to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
LENSION Response:
hi,
the item has been return for us by post office at the first time.and we have resend the item for you.the tracking number is 9274899996307771565221 and the item has been delivered on January 6, 2015.
we hope you can accept my sincere apology.
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