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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

MNW GLOBAL, INC is a fast-growing online retailer of the brand new technology products and electronic devices around the world.
We are committed to becoming the most trusted provider on the e-commerce market.
We always pursue this goals by offering fast-shipping, superior customer service, and best products at best price.
Since we have started selling the electronic devices and goods on Newegg, we have built trusting relationship with our customers.
With all this, we became a top rated seller and could actively sustain our business on Newegg.
Our mission is to ensure 100% customer satisfaction and to strive to provide you the best shopping experience.
Customer satisfaction is our top priority. We look forward to serving you with our best.
Thank you.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
96.55%
Customer Service
Statisfactory
94.12%
686 Reviews (82% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 163
Vitaliy C.
Ordered on 5/8/2017
Beyond Expectations 5/18/2017 7:10:43 PM
I was very pleased with my overall experience with this seller. The customer service was quick to respond and addressed all of my concerns. When my order was accidentally cancelled, the seller offered to refund me the difference since the product became more expensive since my last purchase. And they kept their word. I would highly recommend purchasing from this seller.
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Matthew C.
Ordered on 4/17/2017
This was a replacement for a defective monitor out of the box 5/1/2017 3:17:11 PM
These QNIX monitors are a really good price and quality, when they work. I ordered my first one on April 8, it arrived promptly, but started to color cycle after a minute right out of the box. I troubleshot it as a bad monitor (I am a tech), and contacted PNS for a return through Newegg. I ordered a replacement monitor on April 17th. The return RMA was approved by email within a couple of days and shipped back. The new (replacement) monitor arrived within a week of ordering. It works perfectly. The RMA was received, and a full credit was posted to my account on the 27th of April.
Nobody wants to get a defective monitor, but the matter was handled about as quickly and painlessly as possible. I found PNS to be very professional and responsive.
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Anonymous
Ordered on 4/14/2017
5/1/2017 2:12:08 AM
My item was defective upon delivery {it worked for about 5 minutes) I had to make an extra call to get it returned, but overall, the seller was quick to respond and the credit has been issued.
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Scott R.
Ordered on 4/3/2017
VERY FAST DELIVERY!!! 4/17/2017 6:07:07 PM
I ordered my monitor on Monday at around noon, and it was on my porch Tuesday around 6pm! I did NOT pay for overnight, but it was there that fast!
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Anonymous
Ordered on 3/28/2017
Slow to ship. 4/13/2017 11:57:46 PM
The packaging was well done.
While the vanity box was wrapped with plain brown the side panels were visible.
Slow to ship.
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Philip B.
Ordered on 3/16/2017
Excellent customer Service &very nice product 4/6/2017 3:26:19 PM
Very nice 4k 32" monitor, and at a great price. Had a problem with the 1st monitor, so we contacted Newegg/seller who responded next day with an RMA & shipping label. We sent back monitor and received a new replacement monitor within the week. This seller gets an A+ in customer service. This replacement is working very well with no problems. Thanks
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Tyler S.
Ordered on 3/21/2017
Showed up on time and works as expected 4/5/2017 3:17:21 PM
Showed up within the window they specified, and is 100% functional. Was under the impression the monitor is overclockable which it does not appear to be, but I'm not dissatisfied because of this.
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Benjamin S.
Ordered on 2/18/2017
Everything as it should be. 3/25/2017 10:46:47 AM
If I wanted another monitor, I'd buy the same from them again.
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Kyle F.
Ordered on 3/8/2017
3/23/2017 7:04:53 PM
Got it few days sooner than expected
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G. P.
Ordered on 3/8/2017
Great experience 3/23/2017 6:22:32 AM
Although my package was delayed due to Fedex issues, every other part of my purchase was top notch. The package was not damaged and the pricing was more than fair. 5/5
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Steven A.
Ordered on 3/3/2017
Very good 3/22/2017 4:43:07 AM
Great products for cheap prices. Got mine in about a week and it was worth the wait. Wad worried about the product being poorly made but I was wrong and I'm very satisfied with these guys :)
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Kevin A.
Ordered on 3/4/2017
Exactly As Advertised 3/20/2017 3:13:23 PM
The only thing wrong with this monitor was the base was missing a rubber foot used for leveling, other than that, it's perfect, no dead pixels and no noticeable bleedthrough.
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Kiel P.
Ordered on 2/23/2017
3/10/2017 7:22:56 PM
Great deal, but how do I adjust the color values on this thing? The instruction manual isn't in English.
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Jonathan S.
Ordered on 2/18/2017
Amazing quality 3/3/2017 4:45:45 PM
This company is amazing very timely responses with e-mails and what delivered perfectly on time and AMAZING quality
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0 out of 1 people found this review helpful. Did you?
Ivy B.
Ordered on 1/19/2017
2/7/2017 5:50:45 AM
I had read several comments about sleep and language problems. I did not experience this. I use the display port to connect to computer. I have an older computer and only upgraded the video card to a 1070. It was plug and play. I never needed or used the remote. I use Photoshop and Portrait Professional to just name a couple of programs. No dead pixels. Awesome clarity/color and no flicker,burn in or ghosting has been noticed. Also, I use the audio jack on the monitor.
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0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 1/3/2017
Very nice monitor, only one thing 1/23/2017 1:01:17 PM
Everything about this monitor is a massive upgrade from my decade older HP LCD. It has multiple picture modes that are very helpful, it is considerably larger, it arrived with no dead pixels, and the picture quality as well as the monitor itself looks great. The only two things I don't like is that going above 1K resolution forces the frame rate to 30, which does not work for fps games, but does work for everything else; the other thing is that all the instructions about how to put the base together was written in what I believe to be Mandarin.
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0 out of 1 people found this review helpful. Did you?
Steve R.
Ordered on 1/14/2017
Do Not Buy From This Company!!!!!!!!!!! 1/23/2017 11:38:19 AM
The monitor was delivered with a broken back light. Following all instructions to get an RMA has taken over a 5 days now. I've had to contact newegg on several occassions, because apparently this seller is doing everything in it's power to not give me an RMA. Newegg reps are even having issues trying to contact them. Highly recommend not to purchase anything from this seller ever. Unless you enjoy high stress levels mixed with a nightmare scenario.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 12/15/2016
Very difficult if you have any issues with your order. 1/15/2017 10:36:53 AM
I would not recommend this seller.
Communications are usually 24 hours to get a response. Probably because they are located in Korea.
If you have any issues they drag their feet.
Good thing NewEgg has such great support, still each communication with with MNW Global has been frustrating. Who needs that from a seller? It's not worth the price to me.
Been a couple of weeks and still not resolved. May have to call NewEgg again for help. Save yourself the trouble, even pay a little more for a seller with better support, preferably NewEgg direct whenever possible
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1 out of 2 people found this review helpful. Did you?
Jeffrey H.
Ordered on 11/30/2016
Worst customer service I've ever had 1/13/2017 10:55:57 AM
I decided to return a monitor I bought from them b/c it wasn't exactly what I was looking for. After days of emailing them requesting a return, they finally caved and gave me a return slip, but no RMA number. After that they never replied to a single email.

Not only did the return slip have the wrong address on it, but after weeks of UPS retrying the wrong address then finally delivering it to the correct one MNW Global denied that they had received the monitor back. I had to spend 12+ hours talking to customer reps at Newegg, UPS, the BBB, and even the FTC to finally get my order refunded. 12 HOURS.

So if you plan on ever buying anything from MNW Global make sure you have no plans on ever replacing or returning the item b/c you're going to spend several hours and have multiple headaches dealing with these people who have 0 care for their customers.
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2 out of 2 people found this review helpful. Did you?
Brook M.
Ordered on 12/19/2016
Miss information in item description 1/11/2017 6:18:49 AM
Item description states it has One Display Port, however, the item has no Display Port, only HDMI, DVI-D and VGA. While very disappointing that it doesn't have a DP (My video card kas 3 DP slots available and only a single DVI-D) the monitor works well enough using DVI-D.
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1 out of 1 people found this review helpful. Did you?
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