- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Wacces.com is owned and operated by Taradex Inc. based out of Lyndhurst, NJ. Since its launch in early 2010, Wacces has been renowned for its top quality yet affordable fitness equipment. Another major factor that has driven our success lies in our dedication for exceeding customer expectations. Wacces delivers exceptional customer service and superior satisfaction to its customers worldwide.
Unlike many other ecommerce businesses who operate on hibernate mode, fulfilling orders as they pile up, Wacces ships out all orders the same day if received by 4:30 pm EST. We are ready to answer all your questions and needs six days a week during business hours.
We offer equipment that performs to the highest standards of the most demanding fitness enthusiasts. When you choose Wacces, you are choosing more than fitness equipment, you are entering into a relationship that will enhance your life, improve performance and insure the effectiveness of every workout you perform. Every transaction and all the staff is dedicated to meet and exceed your expectations.
Wacces constantly adds new line of products as the demands from our loyal customers grows. Our top priority is to work with our customers to find the right product and solutions for their custom needs. We thank you for visiting us at wacces.com and hope you have an enjoyable shopping experience!
- Returns Policy
You can return between 30 days after invoice
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.