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HRM USA INC. was founded in 2001, and has grown and flourished into the reputable company it is today. HRM USA, Inc is an authorized dealer of the products we sell, making sure our customers have the benefit of the product warranty through the manufacturer. HRM is located in Warminster, which is a suburb outside of Philadelphia, PA.

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212 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-15 of 15
Anonymous
Ordered on 11/28/2016
Zero customer service 12/27/2016 12:14:06 PM
Buy from this seller at your own risk. I sent them multiple messages about a defective device and never received a response.
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Anonymous
Ordered on 11/28/2016
Zero customer service 12/27/2016 12:14:06 PM
Buy from this seller at your own risk. I sent them multiple messages about a defective device and never received a response.
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Anonymous
Ordered on 11/28/2016
Zero customer service 12/27/2016 12:14:06 PM
Buy from this seller at your own risk. I sent them multiple messages about a defective device and never received a response.
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David K.
Ordered on 10/18/2016
did you want a tracking number? 10/24/2016 8:35:09 PM
Not sure how you screw this up, but they were unable to provide me with a tracking number that worked. Instead, they told me "Trust us, we shipped it".
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David K.
Ordered on 10/18/2016
did you want a tracking number? 10/24/2016 8:35:09 PM
Not sure how you screw this up, but they were unable to provide me with a tracking number that worked. Instead, they told me "Trust us, we shipped it".
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David K.
Ordered on 10/18/2016
did you want a tracking number? 10/24/2016 8:35:09 PM
Not sure how you screw this up, but they were unable to provide me with a tracking number that worked. Instead, they told me "Trust us, we shipped it".
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Amber W.
Ordered on 8/13/2016
Great communication 8/30/2016 10:09:24 PM
This seller had excellent communication and items were exactly how they described. Fast shipping.
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Amber W.
Ordered on 8/13/2016
Great communication 8/30/2016 10:09:24 PM
This seller had excellent communication and items were exactly how they described. Fast shipping.
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Amber W.
Ordered on 8/13/2016
Great communication 8/30/2016 10:09:24 PM
This seller had excellent communication and items were exactly how they described. Fast shipping.
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Amber W.
Ordered on 8/13/2016
Great communication 8/30/2016 10:09:24 PM
This seller had excellent communication and items were exactly how they described. Fast shipping.
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vkevt
Ordered on 5/7/2014
As if they didn't exist 8/21/2014 9:09:45 AM
No reply to 2 emails about the product they sold me through Newegg. Newegg answered in 18 hours.
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2 out of 2 people found this review helpful. Did you?
vkevt
Ordered on 5/7/2014
As if they didn't exist 8/21/2014 9:09:45 AM
No reply to 2 emails about the product they sold me through Newegg. Newegg answered in 18 hours.
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2 out of 2 people found this review helpful. Did you?
duckthurr
Ordered on 6/27/2014
Heart Rate Monitors USA sucks! 7/21/2014 2:44:51 PM
The seller initiated the RMA without informing me. Several attempts to contact the seller turned out to be futile - did NOT respond at all. Seller is insensitive to customer's concerns!
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1 out of 1 people found this review helpful. Did you?
ccagan
Ordered on 5/14/2014
Solid Service 5/21/2014 2:18:59 PM
HRM USA did a fine job of shipping out my Garmin Edge 510. Shipping was prompt. Had no reason to reach out for customer service as this was a smooth transaction.
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ccagan
Ordered on 5/14/2014
Solid Service 5/21/2014 2:18:59 PM
HRM USA did a fine job of shipping out my Garmin Edge 510. Shipping was prompt. Had no reason to reach out for customer service as this was a smooth transaction.
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