- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
OverStuffer is dedicated to providing great prices on a wide variety of products with the highest level of customer satisfaction!
We are open for online sales 24 hours a day and 7 days a week. Our friendly customer service department is available to answer any and all of your questions or concerns Monday through Friday from 10:00am to 5:30pm Pacific Standard Time, or via email 7 days a week.
We are a company committed to superior customer service and quality products, and we strive to make OverStuffer your first choice for all your online shopping needs.
We truly appreciate your business!
- Returns Policy
If for any reason you are not satisfied, you may return any item in its original condition within 30 days of receipt of shipment for a refund. Claims for missing items or items damaged during transit must be received within three business days of delivery of merchandise. Please read all the conditions in Rules and conditionals section. If conditions are not met, OverStuffer reserves the right to refuse the return or charge a restocking fee of min 15%. OverStuffer will arrange for return shipping on any items shipped incorrectly, defective, or damaged and will pay necessary return expenses. You are responsible for return shipping under any other circumstances OverStuffer is not responsible for any customs, duties, taxes and other freight charges due to shipping
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.