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Company profile
fuzhouxiaohuobanTrading Co., Ltd. , cangshan district, fuzhou city in China in 2013, southeast coastal important trade port in fuzhou, the company is committed to brand promotion and marketing in China, at the same time to provide customers the best quality Chinese goods. Company's main:Electronic products,clothing, bags, home textiles, footwear and other products.
Company since its establishment, the company respect "the steadfast, perseverance, responsibility" spirit of enterprise, and with integrity, win-win and create a business philosophy, to create a good environment of enterprise, with new management mode, perfect technology, and thoughtful service, excellent quality for survival, we always adhere to customer first service to customers, insist on their own service to impress customers.
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55 Reviews (50% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 29
Harold W.
Ordered on 1/1/2017
Terrible service 1/27/2017 10:51:17 AM
Ordered part 1/3/2017 and as of 1/27/2017, no show and delivery status not updated since 1/05/2017.

Contacted Newegg customer service today, very polite and they said it was past the time to file a claim with the 3rd party vendor but that they will send them an e-mail requesting a refund.

Today got an e-mail from vendor (Treasure Bow in China) that, Treasure Bow is currently on vacation and will be returning after 06/02/2017. Your inquiry will be replied once seller returned from vacation.

One thing I would like to point out that on the Newegg's website, it states that the product will take approximately 9 to 18 days for shipment.

The Newegg time to file a claim is 7 to 10 days.

I might be out of luck on this $54 purchase.
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Anonymous
Ordered on 12/26/2015
The seller was good 1/8/2016 10:59:49 PM
The item was shipped from China and took a reasonable amount of time to get to New York. (6 days) The item came working and the item works great.
Treasure Bow Response:
Thank you for your affirmation. We will continue to work hard. I wish you a happy life!
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ziggy
Ordered on 9/25/2015
got only half my order 10/24/2015 9:09:45 AM
I ordered a aula keyboard and mouse and only got the keyboard but no mouse also took over 2 weeks to get hear.
Treasure Bow Response:
We are very sorry, our service or our products do not have to make you satisfied. We sincerely wish to have any questions, please email us. We will be the first time for you to deal with. I wish you life and health!
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Anonymous
Ordered on 8/13/2015
Wrong Product 8/24/2015 10:28:59 AM
Specifically ordered PS2 mouse for KVM switch, received USB mouse. DOES NOT WORK FOR ME. Newegg needs to lose the outside sellers, all my outside orders have issues.
Treasure Bow Response:
Dear,
   Hello, I am new egg sellers, we found that the products are not satisfied with your purchase, if you have any questions please contact us, we will contact you the first time to deal with. We again apologize to you for our deficiencies. I wish you a happy life!
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Khoi Nguyen
Ordered on 6/29/2015
Sunglasses with UV400 protection 7/21/2015 2:02:13 PM
I am seeking to get a refund for this item
Treasure Bow Response:
Dear,
   Hello, I am new egg sellers, we found that the products are not satisfied with your purchase, if you have any questions please contact us, we will contact you the first time to deal with. We again apologize to you for our deficiencies. I wish you a happy life!
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Steve
Ordered on 6/28/2015
Worse purchase ever 7/20/2015 12:06:13 PM
Don't buy from these people ever. They will send you cheap, low quality product. This was worse purchase ever I made in my life.
Treasure Bow Response:
Dear,
   Hello, I am a new egg seller. Say hello in Chinese with you. Today I look at customer feedback. You left me a feedback an egg. It is not where we do not, so you had not satisfied. Are not satisfied, please contact us. We will give you time processing. I wish you a happy life!
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Marshall S.
Ordered on 6/19/2015
Incorrect items sent 7/8/2015 6:34:45 AM
I tried ordering a mini keyboard through this seller twice so far, only to receive the wrong item afterwards.

However, they refunded my purchase promptly after I notified them of the issue; so I really don't know what problems there might be on their end, be it inventory issues or communication faults.

2/5 eggs because of good customer service, but it'd be better if I got the item I wanted to purchase.
Treasure Bow Response:
Dear,
   Hello, I am a new egg seller. Say hello in Chinese with you. Today I look at customer feedback. You left me a feedback an egg. It is not where we do not, so you had not satisfied. Are not satisfied, please contact us. We will give you time processing. I wish you a happy life!
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ECODE
Ordered on 4/10/2015
Worked Great 4/24/2015 1:20:57 PM
Bought a pair of headphones and they work great the box was crashed but the headphones safe inside.
Treasure Bow Response:
Thank you for the evaluation, you can get a good evaluation of our very happy. I wish you a happy life!
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Anonymous
Ordered on 4/1/2015
Worst Service To Date 4/23/2015 5:26:55 AM
Received the wrong product. The item I did get took longer than the expected shipping days. Reached out to the seller personally to fix the issue and had no response. I never have issue with Newegg but this situation has been an utter failure to serve the customer. The corrective action taken is still a lengthy process with a 3-7 business day wait before I even know what is happening not to mention the time it'll take to have the correct item sent to me. I have already waited weeks. It will definitely be the reason for hesitation before making another purchase on this site.
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Schnellfritz
Ordered on 12/18/2014
Wrong mouse 1/12/2015 1:57:16 PM
Shipping was timely, however they sent a usb mouse instead of a ps2 mouse which is what I ordered.
Treasure Bow Response:
sorry!!
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Sadeth
Ordered on 12/1/2014
Keyboard + mouse combo 12/24/2014 3:40:51 PM
The items came as the advertised time frame set, full score there, but the package came completely sopping wet. the cardboard was soaked and the mouse and keyboard are drying out on my counter now. haven't tested them yet.
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Anonymous
Ordered on 11/28/2014
Have not received yet 12/21/2014 6:54:21 PM
We have yet to receive our order!!!
Treasure Bow Response:
Dear,
   Really very sorry. China sent to the United States, USPS problems. Single piece will be delayed. We will intervene. I wish you a happy life!
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TNT
Ordered on 10/28/2014
Great seller 11/19/2014 11:27:19 AM
Product works as expect. Shipping was prompt.
Treasure Bow Response:
thanks
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Anonymous
Ordered on 10/23/2014
A+ 11/13/2014 5:39:33 PM
Everything was as it should be and shipped quickly.
Treasure Bow Response:
thanks
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TNT
Ordered on 10/28/2014
A little slow 11/10/2014 11:29:01 AM
The product is fine but delivery was a little slow.
I understand it was coming overseas, customs and all that.
Can't be helped.
Treasure Bow Response:
thanks
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unhappy
Ordered on 10/7/2014
No product 10/29/2014 8:09:35 AM
I submitted my order on Oct 11th (today is Oct 29th). I expected this product last week. I never thought it would take the full 15 days to get my product and now that I track it and it is still in China, I doubt I will get it by Friday. I am disappointed and will not use this company for my companies computer needs again. I show that product has not left China after almost 3 weeks. I am dead in the water without this part and as time passes by, my dead lines get nearer and I have had to make excuses to my customers. I don't care if you post this or not, as I see your rules limit anything except complementary comments. I just need my part and my business is suffering. Is there anything you can do to be sure I get this on the agreed upon time period? In two days, it is 15 days and my part isn't even in this country yet according to USPS.com.
Treasure Bow Response:
I'm sorry!
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JT
Ordered on 9/16/2014
Came with nasty surprise should be minus one 10/13/2014 8:00:46 AM
This was a scary experience, The game pad was sent as a gift to a teen. When it arrived it included a CD, outside of the product packaging, that was labeled in what they thought was Chinese writing. Believing it to be an updated drivers disk it was inserted into the PC. This was followed by 4 hours of virus and malware removal. If that wasn't bad enough half of the buttons on the controller didn't function.
On the good side, I did receive an almost instant refund when I wrote to the seller. I still have access to the disk and the controller should the veracity of my statements be questioned.
Treasure Bow Response:
I'm sorry!
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Anonymous
Ordered on 9/25/2014
Incorrect specs, but great service 10/10/2014 5:34:41 PM
I bought a keyboard which said it was mechanical, but it turns out it was not at all. This could be newegg's problem, I'm not sure

Either way I let the company know and they gave me a refund right away, not even asking for me to send back the board.
I can't think of another company that would do this. They were also very responsive to my e-mails.
Treasure Bow Response:
thanks
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Anonymous
Ordered on 9/22/2014
False advertising 10/8/2014 9:56:46 AM
Purchased a keyboard that clearly stated "Mechanical Keyboard with Black cherry MX switches." FALSE for all of this it was also cracked on arrival.
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BB
Ordered on 9/2/2014
PCI-e to IDE Converter 10/1/2014 2:37:54 PM
Product did not work on my computer (Windows 7) but seller promptly refunded the purchase price.
Treasure Bow Response:
Thank you for sure. We will continue to work hard!
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