- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Founded in 1994 and serving over 3 million subscribed customers, Shoplet.com was the first company to sell office supplies online and an early innovator in the world of ecommerce. Shoplet was founded on a vision of porviding the widest and largest selection of office, business, and industrial supply products at competitive prices, along with excellent customer service and a streamlined ordering process. Shoplet.com is currently the number one raked virtual e-tailer in its category in terms of traffic and sales. Shoplet.com offers a full spectrun of office supples, as well as technolgy, furniture, cleaning supplies, food and breakroom supplies, and medical supplies. Shoplet.com. is also a big proponent of the eco-friendly and green movement, offering over 20,000 green/eco-friendly items as part of its vast and extensive product catalog.
- Returns Policy
Shoplet is happy to offer you a 30-day money back guarantee for merchandise, but some restrictions from either Shoplet or the manufacturer may apply. If an incorrect item was ordered or you changed your mind about the order, we will have to charge a restocking fee. Damaged merchandise must be reported within 5 business days, please be sure to report the damage immediately with the shipping carrier when the package is delivered so that we can process your claim. If your item is defective, it needs to be reported within 10 business days, and you must have the original box. If you received fewer items than you were supposed to or the wrong item, it must be reported within 5 business days after delivery or carrier noted delivery. Returns must be 100% intact, in the original packaging with the UPC or barcode clearly visible. Any components, manuals, registration card(s), software, cables and/or accessories must also be included. Unfortunately, if merchandise returned to our warehouse is in an satisfactory condition, we may be unable to issue a full credit. To have a return processed for your order, call our toll free number at 1.800.757.3015 Monday - Friday 9am - 6pm EST.
We will need the following information to process your return:
Original order number
Item being returned and quantity
Reason for return
Your name and daytime phone number
Your e-mail address
Please also advise us as to whether or not you would like your merchandise reshipped or credit posted to your account
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.