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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

NewTitan is committed to providing great products at excellent prices, fast shipping and exceptional customer service.

If you have any questions, concerns or suggestions, please email us. We normally reply customers' inquiry within 12 hrs.

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NewTitan Group

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
50 Reviews (88% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
3 egg
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Reviews 1-13 of 13
Matthew H.
Ordered on 12/27/2016
roku remote 1/20/2017 8:06:58 AM
was great worked awesomely. We almost thought we would have to buy a whole new roku as the remotes for roku are as much as a new player. so this was a saving grace
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Anonymous
Ordered on 2/18/2016
3/14/2016 5:54:28 PM
As before, very fast shipping. Initially got a shipping issue/problem but quickly resolved. Their CS was very patient and all the communication was pleasurable. A great seller. Thank you.
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Javier
Ordered on 8/12/2015
Fast Delivery! 8/15/2015 3:29:09 PM
The shipment arrived faster than I expected. I didn't even get a chance to look at the expected delivery date! Kudos
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Anonymous
Ordered on 1/17/2015
2/26/2015 9:29:10 PM
Fairly fast shipping & smooth transaction. The item received was as described and works well. Good seller.
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Angry Viking
Ordered on 1/23/2015
Snail mail for the wrong part 2/7/2015 3:36:17 PM
I ordered a Samsung 256 gb ssd from these guys. what shows up at my door 2 and a half weeks later is a Crucial 256 micro sata drive. what the hell happened guys? I have been waiting for an ssd to show up for almost a month now. I live in the Hampton roads area, and it only shipped from Pennsylvania. an amish guy in a horse and buggy could have gotten it here quicker. only reason you are getting one egg is because I cant give you zero.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 12/11/2014
Great Customer Service 1/19/2015 2:45:33 PM
First time ordering from NEWTITAN...had an issue with the product and NEWTITAN dealt with it promptly and professionally. I wish more companies would act in the same manner. Excellent customer service. This company is going to be a huge success if they continue treating their customers like this!!! Thank you!!!
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Anonymous
Ordered on 12/20/2014
1/15/2015 9:50:44 AM
First time ordering from NEWTITAN...had an issue with the product and NEWTITAN dealt with it promptly and professionally. I wish more companies would act in the same manner. Excellent customer service. This company is going to be a huge success if they continue treating their customers like this!!! Thank you!!!
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Discouraged!!!!
Ordered on 12/11/2014
OCZ Vertex 460 VTX460-25SAT3-480G 1/4/2015 12:18:02 PM
This drived failed after just 12 hours of operation.

The drive was shipped from the supplier NewTitan, unfortuantly OCZ is closed until Jan 6th 2015 so no RMA from them was possible.

I had to pay to ship my drive back to NewTitan at a cost of over $22 to insure and have the package signed for at the recieving dock.

It will take over two weeks before I will receive a replacement or my money back.

This was to be an upgrade replacement drive for my laptop and the old drive was to go into an external case.

So much for that plan....

I rate OCZ and NewTitan zero.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 12/11/2014
Shipping Issues 1/2/2015 11:23:47 AM
I had two orders being sent to the same address. One made it ok. the other was returned for an incorrect address which the address was correct on the package and email. When contacting Newtitan back regarding the re-shipment, I did not receive any confirmation with the tracking number or any correspondence. I had to call Newegg to find out any information or get location of the package.
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Matt
Ordered on 12/9/2014
A Smooth Transaction 12/13/2014 7:00:02 PM
The product arrived earlier than expected and benchmarked as it should. There is seemingly nothing to complain about.
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ckremedies
Ordered on 11/18/2014
12/9/2014 2:08:46 PM
I never received my product.
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GoodNuff
Ordered on 11/29/2014
Good Supplier 12/4/2014 2:24:49 PM
After a small communication hiccup all went well. Supplier took action to keep me informed.
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Anonymous
Ordered on 9/30/2014
Thank you 11/27/2014 11:02:48 AM
Very quick delivery.
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1 out of 1 people found this review helpful. Did you?
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