- Email This Seller
Live Love Wag Pet Supply offers a full selection of supplies for dogs, cats, fish, birds and other small critters. Company proprietor CiCi Elle, as the owner of 4 handicapped cats, alongside career veterinary expertise, has become all the more compassionate about reaching out to the world at large to care for their pets.
Working in a veterinarian office for the past 5 years, CiCi developed her passion for pets—while also recognizing an untapped market for pet education. Her encompassing website offers a wealth of information for pet lovers, including: products, reviews, resources, tips and high-quality products.
As the Founder of iHeart Paws Pet Rescue, iPet Supply Founder CiCi Elle contributes a portion of proceeds to help support animals in need of help, specifically to veterinary clinics and hospitals—to make sure money is going toward the pet and the pet only.
- Returns Policy
We have a money back guarantee. If you are not satisfied with your product we will submit a full refund.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.