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Our Mission Statement
MyDigitalDiscount.com is an online store providing quality service while offering the best value in the latest memory technology for the world’s digital needs.
MyDigitalDiscount.com Inc. was founded in 2001 by Matt Dawson out of his passion for the latest gadgets and has since grown into a globally recognized retailer catering to technology users. Whether it was Portable Storage Units, PDAs, and MP3 players then or Solid State Drives, and Flash Memory cards, My Digital Discount continues to offer our shoppers wallet friendly prices and customer oriented service.
MyDigitalDiscount is a Better Business Bureau accredited store and features a wide range of flash memory products and accessories for worldwide on-the-go user needs.
My Digital Discount prides itself on providing the highest level of customer satisfaction with timely responses and in/out-of-warranty repair services to ensure a well rounded shopping experience.
Whether you have a product inquiry, website question, return request, technical support need, or simply sharing feedback, our dedicated customer support team is on hand five days a week for assistance.
- Returns Policy
Refunds are accepted within 30 days of the invoice date. Replacements will be entertained based on the warranty policy of the manufacturer.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.