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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

SaveMart
SaveMart is a leading supplier in computer parts and accessories, electronics items and digit gadgets,replacements.
We aim to supply the highest quality products but still at very affordable prices for all customers.and devote ourselves to help you Save Time,Save cost,
bulid a safe and enjoyable transaction market.That's what SaveMarts really means.

SaveMart Customer Care
Our friendly and knowledgeable staff is always ready to assist you with your order and any product related questions.
to guranntee you have a 100% satisfied experience and build a long term cooperative relationship or friend-ship with us.

SaveMart Shipping Service
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment.
As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 4~7 business days based on your location.
Please make sure you provide valid physical address when you check out.

SaveMart Customer Service
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service. If you need help, please send a message before leave any netrul or bad feedback. Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)

SaveMart Email:

SaveMart@outlook.com

Office hours: 9:00 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

About Return Policy
We accept return or exchange within 14 days after package delivered.Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

  • Feedback
  • Returns Policy
715 Reviews (75% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 148
James S.
Ordered on 11/23/2016
Nice company to work with 1/5/2017 10:51:52 AM
I received a bad stick of memory and SaveMart was very quick to get the item replaced.
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CHARLOTTE S.
Ordered on 12/9/2016
Buyer Beware! It's been a month and still no product. 1/3/2017 3:20:28 PM
Ordered some memory from them a month ago. Still have now received it. Contacted them and they said they would send a refund... Still haven't received that either.
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Steven M.
Ordered on 12/10/2016
Excellent customer service on return 12/28/2016 7:55:50 PM
I recommend them. I mistakenly bought the wrong memory cards for my PC. Allinthedeal accepted my return no questions asked and refunded my full purchase price.
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Jim R.
Ordered on 11/25/2016
Very impressed with this seller 12/28/2016 2:58:57 AM
I messed up in ordering the wrong form factor memory somehow and they took care of the problem promptly. Would definitely do business again in the future
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Thomas B.
Ordered on 12/2/2016
Not as advertised 12/26/2016 8:58:09 AM
I ordered 8GB (4 X 2GB) but instead received 4GB (4 X 1GB)
SaveMart Response:
thank you for letting us know the situation,please feel rest assurd that our customer servicve representitive will contact you to fix this solution.
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Steven O.
Ordered on 11/26/2016
VGA cable 12/8/2016 9:36:52 PM
No problems good shipping time best price. Thank you!
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Robin T.
Ordered on 11/24/2016
5 eggs, best vendor ever. Rapid shipping even over holiday. Worked perfectly. 11/29/2016 10:27:40 AM
I definitely would recommend this seller. Very pleased with purchase.
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Anonymous
Ordered on 11/2/2016
Item was overpriced 11/8/2016 7:32:13 PM
This seller is terrible. I searched for DDR4 memory and bought this item thinking it was an 8gb module. The same ram module is cheaper and is sold by Newegg in a different product page. I feel like I was cheated with my money.
SaveMart Response:
If you bought wrong order and want return it for refund just feel to contact us anytime,
We are more than happy for assist till you satisfied.
Please do not choose negative way to against us,a simply communication or a message may much better than leaving us a negative feedback.what do you think?
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John T.
Ordered on 10/1/2016
3 orders 11/2/2016 12:00:50 PM
Very pleased with shipping and packaging of items. Customer service very helpful with 1 RMA. Fast response and acceptable replacement of bad memory module. I would recommend this site to friends.
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Steve D.
Ordered on 10/4/2016
I normally don't review, but these guys are terrible! 10/26/2016 9:35:16 AM
I ordered a brand new graphics card from this Vendor.
What I received was DOA, open box, all seals broken and the card has scratches from a previous installation.

After four emails through the Newegg portal and a month later; I still do not have an RMA. I did get this response after two weeks:

"Sorry to hear that, in this case,we will inform our RMA department to arrange rma number for return.
Unfortunately due to our competitive pricing, we do not offer any free return shipping. Tks.
I will get back to you once there 's an update from rma team.thanks"

I am filing a fraudulent charge claim against this Vendor and cannot recommend them as an honest merchant.
SaveMart Response:
Full refund promise.and return instruction was sent to your email.please check it .thanks
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james p.
Ordered on 10/18/2016
Inexpensive memory 10/24/2016 8:48:08 AM
caused instability and blue screen stops in system
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Anonymous
Ordered on 10/11/2016
Newegg seller. 10/20/2016 12:56:23 PM
I would highly recommend this seller to others.
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Ross B.
Ordered on 9/18/2016
10/11/2016 5:34:20 AM
The VGA to HDMI cord did not work and I was told the type of cord should not even be manufactured. I requested a refund and I was granted one very quickly.
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joe t.
Ordered on 9/30/2016
Cra#p for a company they must be on met#h 10/10/2016 8:15:24 AM
Contacted them over and over no response no movement on tracking canceling charge on card now don't mess with these guys Newegg has been no help at ALL!
SaveMart Response:
full refund promise.we respond within 24 business hours.please check it.thanks
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Alfred R.
Ordered on 8/26/2016
Buy from Newegg, not one of their sellers 9/24/2016 5:30:57 PM
I received a four memory set from them, only two of them worked, and when I tried to return the non-working ones, I got a barrage of repetitive emails before finally getting an RMA number. The returned items arrived on Thursday, and today (Saturday) I still have not received acknowledgement of the return. Newegg is much better about RMAs.
SaveMart Response:
We are off work during weekend days.as we mentioned in return instruction we emaild to you,please allow 2-4 business days for processing refund.
Our receiving department may take a some additional time to update the status in our system. hope your kind understanding.
Now we have full refunded your order payment.please check it thanks.
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Anthony E.
Ordered on 9/10/2016
Fast Service 9/19/2016 8:34:33 AM
Item as described, quick communications, and answered questions completely.

Would do business again with this vendor.
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William M.
Ordered on 7/29/2016
Excellent Customer Service 9/7/2016 11:49:08 AM
Incorrect memory ordered even though I used the Memory Finder Tool. No hassle returning for a full refund. Very helpful!
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Anita P.
Ordered on 8/19/2016
9/1/2016 4:34:52 AM
excellent service! Arrived the day before the remainder of my order. Packaged well and safely. Easy install and worked great! No problems at all.
SaveMart Response:
Thank you so much,your great experience and satisfaction is the most power that make us keep moving forward.
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Anonymous
Ordered on 8/5/2016
Systems Administrator 8/30/2016 2:22:18 PM
Power supply shorted and puffed smoke the first time it was turned on
SaveMart Response:
We offer return for full refund/or newe replacement.our sales will contact you for assist.please feel rest assured.
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Clinton H.
Ordered on 8/25/2016
This seller is a crook. 8/29/2016 2:28:17 PM
I STRONGLY RECOMMEND YOU RUN AWAY FROM THIS SELLER. I STRONGLY RECOMMEND YOU RUN AWAY FROM THIS SELLER. I STRONGLY RECOMMEND YOU RUN AWAY FROM THIS SELLER. I STRONGLY RECOMMEND YOU RUN AWAY FROM THIS SELLER. I STRONGLY RECOMMEND YOU RUN AWAY FROM THIS SELLER. I STRONGLY RECOMMEND YOU RUN AWAY FROM THIS SELLER.

I purchased 1 x 4GB (2X2GB) PC2-5300 DDR2-667MHz 200pin SODIMM LAPTOP RAM MEMORY Capacity: 4GB (2 x 2GB) / Speed: DDR2 667 (PC2 5300). They sent me RAM that would not even allow the system to power up. Received defective or broken. I really do not like sellerS with no scruples or integrity and fails to sell working products. I STRONGLY RECOMMEND YOU RUN AWAY FROM THIS SELLER.
SaveMart Response:
We just received your email today and per your situation, it still be possible for comaptible issue,anyway Please feel assured,full refund promise.,
our sales representitive has been contacted you for assist.
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