- Email This Seller
PartsWarehouse.com is a large retailer located just east of Dallas, Texas. Since 2007, PartsWarehouse.com has celebrated offering the highest quality genuine manufacturer parts at warehouse prices to hundreds of thousands of customers in over 100 countries across the globe. PartsWarehouse maintains an inventory of more than 100,000 unique vacuum, pool equipment, yard equipment, power tool, and appliance parts for every manufacturer in our state-of-the-art facility. In most cases, any orders placed before 3:00 p.m. will be packaged and shipped the same day.
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- Returns Policy
Returned items will be accepted up to 30 days after receipt. A return authorization from VacPartsWarehouse.com must be obtained by the purchaser before returning the item. This will help ensure your return is received correctly and properly processed.
Replacements will be determined after the purchaser contacts VacPartsWarehouse.com technical assistance. Our technicians may be able to assist you in proper installation. If we determine the part is faulty or defective, we will replace it at our expense.
Due to the nature of the parts we sell, used products are deemed unsanitary and cannot be accepted for a refund. All refund parts must be new and unused to receive refund credit. The parts returned will be carefully inspected to ensure quality reflects 100% genuine and new.
All returned items must include all original packaging, accessories, manuals, and tools to be considered for refunds.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.