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Here at TechBlink we put our customers before anything and your 100% satisfaction is our #1 priority. We work hard to bring you a large selection at great prices. All of our inventory (unless otherwise specified) is brand new and factory sealed. If you encounter any issues whatsoever please feel free to email us at email@example.com or give us a call at 201-399-2201. We are available Monday - Friday 9am - 5pm EST
Have a wonderful shopping experience with Newegg/TechBlink
- Returns Policy
TechBlink will issue a full 100% refund as long as the item(s) is returned within 30 days after invoice and in the same condition shipped, which is brand new and sealed (unless otherwise noted). All returns go through a QC process and are tested. When requesting a return due to product defect please explain the defect. If the item(s) is returned within 30 days of delivery and it is opened, unsealed, missing box, accessories or the like and is in perfect working condition then we will charge a 15% restocking fee. If we receive an item that is open, missing original packaging, accessories are customer damaged we will charge the appropriate restocking fee of at least, but not limited to, 20% plus the cost of original accessories.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.