- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Hello, our valued customer! If you have any question please feel free tocontract us first, pls click “Email This Seller” to contract, we will do our best to solve your problem. We believe communication can solve everything. Our team really appreciates your business and patience,we can be contacted at this email: email@example.com
We have many kind of product with competive price, such as computer part and accessories, phone accessories, electronic products Tablet PC & accessories , game controllers, and other home tools and so on. We have more than 800 employees committed to providing low price, high quality products and professional services to global customers, you can buy them with confidence !
We ship your orders within 1-3 business days after the payment cleared.
In most times item will reach most of the countries within 5 to 15 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.
Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback
Due to the limit of customs,
the arrival time of batteries will be a little longer than standard time.
If the shipment time is over 30 days,
you can contract us to get the replacement or refund.
RETURN & REFUND:
We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.
you can track your orde with tracking number on usps or www.17track.net
If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store. If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !
Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !
And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !
Thanks for shopping from us !
- Returns Policy
30 days exchange or money back
if customer have problem with our item in 30days, please contact us, and inform us the problem,.
Pictures or a video will be better to process your return.
All order returns will be solved within 48hours
By placing an order, you agree to the following policies:
Your return must meet the following criteria or it will be rejected and returned back to you at your cost.
All returns must include the following:
1) Original Condition
2) All accessories
3) Manuals, warranty registration, etc.
4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
(5) Defective product should be reported within 14 days of delivery
(6) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.
(7) Refund will be issued after we receive, inspect, and process your return. Newegg will refund back to your method of payment.
We strive the best and support for all of our customers
If you have any questions regarding your order, please contact us and we will respond back within 48 hours.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.